Upgrade Storagefcheslack
About
- Username
- fcheslack
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- Member, Administrator
Comments
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I believe this should be fixed now. Apologies for the delay. I thought it had been resolved by a separate change shortly after the initial posting.
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Are you saying you have a few hundred attachments on a single item?
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aha. okay. I was only looking at the url and totally missed that the library was loading different views. Thanks for the clarification.
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The behaviour for them is the same (should be, and seems to be for me). Any url of the form /groups///... ignores the name entirely and just relies on groupID. urls with only the groupID or only the group name redirect.
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https://www.zotero.org/settings/account 1. Add and verify email address 2. switch primary email address 3. delete old email address
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I did. As adamsmith says, currently the logic is that the name is literally ignored as long as the ID is there first (you can see that happens with the 'whatever_I_dont_care' url as well as your individual item urls). That actually simplified handli…
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I show them as being sent. There's always a possibility of emailed invitations getting caught in spam. If they already have Zotero accounts (and they use the same email, or you invited them by username) they can always access pending invitations whe…
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Sorry about that. Try now.
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Can you try now?
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try now?
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This is out now. I think everything should be redirecting cleanly, but let me know if you see any issues.
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If it's not used by another account you should be able to use it. Is it possible you accidentally tried to use it as a username? We don't allow emails as usernames as it tends to cause confusion. If it's not already being used by another account you…
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The recently announced initiative for open citations (https://i4oc.org/) provides a possible path for various functionality along these lines.
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On the storage settings page, you should see details of your subscription including storage usage, expiration, and payment info. If it doesn't say that your account will be automatically renewed, your account will revert to the free level will your …
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They did. We've responded.
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I generally expect this to be an issue you syncing with a different account than you're logging into the website to check your storage usage with. Make sure you're using the same credentials in your Zotero client's sync settings.
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There is not. What kind of analytics are you looking for?
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The charge on the deleted account has been refunded (it may take a few days to show up).
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The storage on the account you're logged in to the forums with is not at its limit (and has the upgraded storage). Make sure you're using the same username in your sync preferences on your Zotero client (Preferences > Sync)
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Yeah, that item is in the trash. The web library was erroneously showing the deleted=1 flag from the item data (with no label, because we naturally don't have a label defined for that field).
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You're correct about interpreting replies as comments. Vanilla2 differentiates between the initial discussion post and comments. I believe the inconsistency you're seeing is a bug in how we handle discussions that went through moderation before pos…
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Thanks for reporting that, should be fixed. Activity is a vanilla forums feature we don't particularly want, but it's not easy to actually get rid of rather than hide. I believe it's basically intended to be used like facebook/twitter updates, and …
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We've recently made it so you can switch between different storage plans at any time and it will modify your expiration date accordingly (so if you purchased the $60 option and immediately realized you need unlimited, you can switch and it will expi…
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As an admin you should be able to invite members from the group member settings.
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The email notifications have been back on for a few days now. If anyone continues to have issues with group invitation emails being sent, please let us know.
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I believe both should be fixed now.
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Replied via email too, but for reference it seems the purchase storage button was not working? In general this happens when your browser or an overzealous network policy are blocking requests to our payment processor (stripe.com) and it works if y…
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At the moment that's just there for syncing the client. In the future you'll be able to perform those searches via the API (though the results might not be identical to what you get in the client for technical reasons).
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should be a 'Participated' as the first link on the left under 'Discussion Filters'
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I no longer see the 'Participated Discussions' option This is back now. Am I the only one who no longer receives the notifications by email? What's wrong? As far as I know they're working, though the option to receive notifications for everything (a…