Tags not syncing with Chrome connector
I have a workflow for a major scientific network that is very reliant on Zotero. When saving a paper, I add a tag to identify which of our sites it's associated with. Recently, I've noticed that those tags are not getting saved to the desktop record.
I noticed it first in the old Chrome connector, so I installed the new one, but am seeing the same behavior.
I noticed it first in the old Chrome connector, so I installed the new one, but am seeing the same behavior.
What do you mean by "old Chrome connector" and "new one"? There's only one Chrome connector, and it auto-updates within a few hours of its release like all other Chrome extensions.
Can you provide a Debug ID from Zotero for a save for which you've entered a tag in the save popup?
Here's the debug ID I just uploaded: D755913455.
Thanks!
I'm adding from Web of Science and I know that they just made a bunch of changes. I'll try from another source in a minute and let you know what happens. Meanwhile, here's the latest debug ID: D495047485.
From Springer: None of the keywords come over.
From ResearchGate: None of the keywords come over.
Thanks, Marty
Thnx
You got this debug ID from earlier, right? D495047485. I really count on this feature for my workflow, so would love to know about any progress on it.
Thanks, Marty
D1297930164
Hope this helps!
Let me know if you see it again and I'll look further at the Debug IDs.
I'm working over a VPN (working from home).
I have an identical set of papers that I added October 8, 2020 -- very likely from the same source (Web of Science) -- which worked fine.
I work with web of science and the zotero desktop windows open. When I first click on the connector icon, out of the corner of my eye, I can see the paper be added to my library -- in whatever collection I happen to be in. Then, I switch to a different collection and I can see it added there. Then, I type in the manual tag that I want to add, tab over to the "done" button, click it, and nothing changes.
When I first started using Zotero, ~4 years ago, I found that I needed to be really sure that the manual tag had registered with the system. That's why I got in the habit of tabbing from the tag entry dialog to the done button.
It seems (from an entirely non-technical perspective) that maybe Zotero thinks it's done it's job once the paper is added and it's not somehow capturing the additional tag. Odd thing is that it's ALSO not capturing the automatic tags.
(still doesn't work)
I am a Chrome user and the issue is partially fixed for me!
1- manually added tags are added so long as I hit 'Enter' rather than click the 'Done' button
2- However, the existing paper's tags don't get transferred to the Zotero app
Another debug ID: D1824223718
Thanks!
Keywords from a website not getting saved to Zotero is completely unrelated — that's just a question of what the translator saves. If you're not getting tags somewhere where you expect them, start a new thread and provide an example URL.