Fil_ hasn't said they're running ID Protect Monitor, and they obviously shouldn't download that if they're not using it. And I don't think this has anything to do with Avast — I think the person in that thread was confused.
@Fil_, what was the smart card software you were running? If you search your system for asepkcs.dll, do you find it? Where? (C:\Windows\System32\asepkcs.dll?)
yes it is in that file path, for what I understand it should be supported by Incard. I also tried to update the drivers but no success in solving the issue..
Zotero seems to be finally working after reinstalling all the three drivers and softwares (I didn't know they were so much) related to my smart autenthication system. Thank you guys for helping identifying the problem and then solving it! : )
Upgrade Storage
Windows 10 version 1909 has some reported issues with some antivirus software:
https://docs.microsoft.com/en-us/windows/release-information/status-windows-10-1909
Crashes due to "asepkcs.dll" might also be related to e.g. Avast antivirus:
https://support.mozilla.org/en-US/questions/1268485#answer-1250859
If you actually have Avast installed, you might want to also consider this:
https://www.technologyreview.com/f/615096/this-is-how-a-popular-free-antivirus-program-sells-your-data/
You could try to download the software here: https://sistemats1.sanita.finanze.it/portale/elenco-driver-cittadini-modalita-accesso
(That's up to you, I cannot judge whether this is a good idea.)
Also, make sure to restart Windows after uninstalling software.
@Fil_, what was the smart card software you were running? If you search your system for asepkcs.dll, do you find it? Where? (
C:\Windows\System32\asepkcs.dll?)for what I understand it should be supported by Incard. I also tried to update the drivers but no success in solving the issue..