I clicked OK on an update yesterday (which I have done regularly) but this time Zotero did not (and does not) open but shows an error message:with heading XUL Runner; error platform version '60.9.0' is not compatible with MinVersion >=52.0 MaxVersion <=54.* I think my Zotero is standalone but I don't know which version I am currently using. My computer operates with Windows 8.1 and has Chrome as a browser. I would be so grateful for help in resolving this problem! with many thanks, Fred
I have now both C:/Program files (x86)/Zotero (from yesterday 12/9/2019) and C:/Program files (x86)/Zotero Standalone (from 2/26/2018). Do I go to Control Panel, Uninstall programs, to remove both before reinstalling Zotero? Thank you so much for your super quick response!
After uninstalling Zotero and downloading It opens again! The folder Zotero Standalone is still in C:/Program Files (x86) with 1 kb APPUSER.DAT, LINENUM.DAT AND USERFILE.DAT, all from the year 2000. Should I delete this folder. Thank you so much!
error platform version '60.9.0' is not compatible with
MinVersion >=52.0
MaxVersion <=54.*
I think my Zotero is standalone but I don't know which version I am currently using. My computer operates with Windows 8.1 and has Chrome as a browser. I would be so grateful for help in resolving this problem!
with many thanks, Fred
Not sure why that happened for you, but uninstall Zotero and reinstall it from the download page and this should go away.
Thank you so much for your super quick response!
Thank you so much!