371517655 Connector plug-in POPUP stopped working
371517655
Error Log says: [JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
When I use the firefox connector no popup occurs anymore and no snapshot is saved to Zotero...
HOWEVER, when I drag and drop the (i) icon from the URL onto Zotero (running) in task bar it works fine! How can this be fixed ?? I got an update of Zotero just last week. Very frustrating!!!
Zotero is something that I'm not prepared to live WITHOUT. Its very awesome. Please advise.
PLEASE!!!!!!!!!
Mr. Phil
Error Log says: [JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
When I use the firefox connector no popup occurs anymore and no snapshot is saved to Zotero...
HOWEVER, when I drag and drop the (i) icon from the URL onto Zotero (running) in task bar it works fine! How can this be fixed ?? I got an update of Zotero just last week. Very frustrating!!!
Zotero is something that I'm not prepared to live WITHOUT. Its very awesome. Please advise.
PLEASE!!!!!!!!!
Mr. Phil
[JavaScript Error: "Frame not found, or missing host permission" {file: "undefined"}]
[JavaScript Error: "HTTP request has timed out after 15000ms"]
Please see the last step (14.) of the linked troubleshooting guide and provide all information requested there. These guides are written to exclude common errors and then allow you to give us the information we need to troubleshoot your issue.
--https://www.liberty.edu/center-for-research-scholarship/
2 A Debug ID from the Zotero Connector for a save attempt or, if you're only getting a webpage icon, for loading the page.
--There is no debug report... instead error reads "HTTP request has timed out after 15000ms"
3 What it says in the popup when you try to save (e.g., “Saving to My Library” or “Saving to zotero.org”)
-- there IS NO POPUP occurring. AT ALL.
4 The name of the translator from step 8, if applicable
-- unknown...the debug report will not work either. Neither will the ping test; it never responds, it just waits for response but times out I think.
Debug ID D722399050
"waiting on 127.0.0.1:23119" very much sounds like a misconfigured proxy or security software.
Timestamp: 11/21/2019 5:09:33 PM
Warning: unreachable code after return statement
Source File: resource://gre/modules/commonjs/toolkit/loader.js -> resource://zotero/bluebird/util.js
Line: 201, Column: 4
Source Code:
eval(obj);
Timestamp: 11/21/2019 5:09:33 PM
Warning: Unknown property ‘user-select’. Declaration dropped.
Source File: chrome://zotero/skin/overlay.css
Line: 647, Column: 12
Source Code:
user-select: text;
But we can't help you if you don't answer our questions. Please respond to adamsmith's post above if you want further help here.