Cannot add citations to Google Doc
Error ID: 800410007
I have added citations to a Google Docs text document before, but cannot any longer add them to the same document. There simply appears a message "Zotero fields cannot be inserted here."
The problem occurs with all Google Docs documents, old and new. Uninstalling and reinstalling Zotero did not help.
Thank you for assistance.
I have added citations to a Google Docs text document before, but cannot any longer add them to the same document. There simply appears a message "Zotero fields cannot be inserted here."
The problem occurs with all Google Docs documents, old and new. Uninstalling and reinstalling Zotero did not help.
Thank you for assistance.
Yes, it happens in a new, empty Google Doc. Alternatively, on some tries, it goes a step further: I get to choose the format of the citation and the progress bar appears... only to stay there forever.
Thank you for your advice.
It looks like an extension conflict of some kind; when I turned off all other extensions, Zotero worked. I will trouble-shoot which one later. For the record, here's a list of the ones I have installed:
1Password X
Draftback
Google Calendar
Google Scholar Button
Web Developer
Google Docs Offline
Full Page Screen Capture
Here's the error text:
[JavaScript Error: "maybePromise is undefined" {file: "chrome://zotero/content/xpcom/server.js" line: 486}]
[JavaScript Error: "Zotero fields cannot be inserted here."]
[JavaScript Error: "Zotero fields cannot be inserted here."]
[JavaScript Error: "Zotero fields cannot be inserted here."]
[JavaScript Error: "Zotero fields cannot be inserted here."]
version => 5.0.69, platform => MacIntel, oscpu => Intel Mac OS X 10.14, locale => en-US, appName => Zotero, appVersion => 5.0.69, extensions => Zotero LibreOffice Integration (5.0.15.SA.5.0.69, extension), Zotero Word for Mac Integration (5.0.23.SA.5.0.69, extension), Shockwave Flash (28.0.0.137, plugin)