This is a strange one. If you can reproduce this, can you provide a Debug ID for it (using the "Enable after restart" option if it happens immediately at startup)?
There's a good chance these are related — this error, which I can't recall seeing before, is occurring while responding to a request from the connector, and basically saying the connection was closed in the middle of it.
Does this happen if you use the Chrome connector, or just the Firefox one?
Yeah, but I'm referring specifically to this error in Zotero — since MG6 reported it separately, I want to clarify whether it happens when Firefox is closed.
I do have two threads. Having switching to the beta, I want to help improve it. I will save these instructions, turn on debugging, and see what happens.
If you would please confirm/expand on what you said to Adam: you want me to try using Standalone with Firefox closed, and Chrome open?
I can't remember which browsers I had open in the last reported incident, but I usually have Firefox (which I use for everything) open.
Actually, the main thing we need is still a Debug ID that shows this happening. The error in your error report is quite likely related to the Firefox issue, but it may not be related to this crash.
No. I recall it happening when I tried to drag a snapshot from one item to another, both new items with no notes. Sometimes when I expand an item to see sub-items, sometimes for seemingly no reason at all.
Sorry, that was wrong. I was mistakenly referring to the Firefox ext. I'll disable it in 5.0. But do you want me to debug with or without it? Or try both?
Sorry for the confusion. In answer to your last message, I was just asking you to clarify a bit, because you asked two questions in a row: first, about the notes, then about Zutilo.
As you can tell, I was momentarily confused about Zutilo. I have installed it on both Firefox and Standalone, but I forgot about the latter, and also that the Firefox one is redundant now. (I'm just not used to thinking that 5.0 has extensions. I get it.) It is now disabled on Standalone, and so far, I've had no crash errors. I'll keep you posted.
So then, about the notes: you're saying that my past reports indicate that the errors might have something to do with notes? Do you detect a pattern I could try to repeat? I didn't consciously repeat any actions. I was just clicking around, and I have a lot of notes.
As I mentioned once above, I clearly remember crashing Standalone at least once by dragging a screenshot from item to another, and neither of them had notes attached. (I did that just now, and nothing bad happened.)
Upgrade Storage
report ID 688946954
I have also seen it while simply browsing the collection window. I will report that context separately, if it happens again. Thanks!
This error was generated by a simple down-scroll in the main item list window, immediately at startup of Standalone. Thanks
https://forums.zotero.org/discussion/66291/firefox-connector-not-functioning
There's a good chance these are related — this error, which I can't recall seeing before, is occurring while responding to a request from the connector, and basically saying the connection was closed in the middle of it.
Does this happen if you use the Chrome connector, or just the Firefox one?
If you would please confirm/expand on what you said to Adam: you want me to try using Standalone with Firefox closed, and Chrome open?
I can't remember which browsers I had open in the last reported incident, but I usually have Firefox (which I use for everything) open.
Thanks
The Debug ID is D1234037946
Perhaps I shouldn't have (?) but I captured the Report ID first: 599090782
We haven't seen any other reports of this, so something strange is happening here.
As you can tell, I was momentarily confused about Zutilo. I have installed it on both Firefox and Standalone, but I forgot about the latter, and also that the Firefox one is redundant now. (I'm just not used to thinking that 5.0 has extensions. I get it.) It is now disabled on Standalone, and so far, I've had no crash errors. I'll keep you posted.
So then, about the notes: you're saying that my past reports indicate that the errors might have something to do with notes? Do you detect a pattern I could try to repeat? I didn't consciously repeat any actions. I was just clicking around, and I have a lot of notes.
As I mentioned once above, I clearly remember crashing Standalone at least once by dragging a screenshot from item to another, and neither of them had notes attached. (I did that just now, and nothing bad happened.)