[Solved] Error installing Word plugin (3.5) for mac on case-sensitive file system
Installation of Zotero Word plugin fails with following error:
Installation could not be completed because an error occurred.
[Exception... "Component returned failure code: 0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE) [nsIJSCID.createInstance]" nsresult: "0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE)" location: "JS frame :: resource://zotero-macword-integration/installer.jsm :: <TOP_LEVEL> :: line 66" data: no]
Zotero version: 3.0.3
Mac OS Version: 10.7.3
Firefox: 11.0
Word: Word for Mac 2011 14.1.4
Any advice or suggestions?
Installation could not be completed because an error occurred.
[Exception... "Component returned failure code: 0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE) [nsIJSCID.createInstance]" nsresult: "0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE)" location: "JS frame :: resource://zotero-macword-integration/installer.jsm :: <TOP_LEVEL> :: line 66" data: no]
Zotero version: 3.0.3
Mac OS Version: 10.7.3
Firefox: 11.0
Word: Word for Mac 2011 14.1.4
Any advice or suggestions?
The error can be re-triggered by trying to reinstall the Word for Mac plugin 3.5, with the setup as detailed above.
I can confirm that this installs and works.