1. In the Help menu, go to Debug Output Logging and select Enable, or use “Restart with Logging Enabled…” to generate debug output from Zotero startup. (If you're not able to access the Help menu, see Reporting Startup Errors instead.)2. Immediately perform the relevant action (syncing, saving, importing, etc.) and reproduce the problem you're experiencing.3. Before doing anything else, return to Help → Debug Output Logging and click Submit Output, which will disable logging and submit the output to zotero.org. A window should pop up containing a Debug ID (e.g., “D12345678”). Click “Copy to Clipboard” and paste the Debug ID into your forum thread.
Can you provide a Debug ID (different from a Report ID) for Zotero startup through getting the communication error, using the "Restart with Logging Enabled…" option?
PIPE="$HOME/.zoteroIntegrationPipe"; if [ ! -e "$PIPE" ]; then PIPE="/Users/$USER/Library/Containers/com.microsoft.Word/Data/.zoteroIntegrationPipe"; fi; if [ -e "$PIPE" ]; then echo 'MacWord16 addEditCitation /Applications/Microsoft Word.app/' > "$PIPE"; else echo "No Pipe Found"; fi;
ls -la "/Users/$USER/Library/Containers/com.microsoft.Word/Data/.zoteroIntegrationPipe"
ls -la "/Users/$USER/Library/Containers/com.microsoft.Word/Data/