Defining the Zutilo shortcuts shows a strange behavior on my iMac (10.14.6): sometimes a defined shortcut is functional, sometimes not, even though it is accepted in the panel. Sometimes choosing a letter from keyboard makes a different letter or mark in the shortcut. This can also work or not. My Zotero is in Finnish and Zutilo is in English. Is this the reason?? There doesn't seem to be a shortcut for opening a pdf associated with an item. That would be very useful.