error report ID: 1813297741

alif1

Since yesterday when I sync I get an error. Not knowing what's causing it, I tried renaming entries that have the same name (e.g. 'Annual Report') to give them slightly different names. I also took out entries with titles in more than one script (e.g. both English and Arabic)

Please help. This is for my dissertation, and I am traveling a lot now with my computer and putting in a lot of sources every day, so it's important it syncs. Thanks!

Copy of the error report:

[output removed — D.S.]

[JavaScript Error: "[Exception... "'Error processing uploaded data (Report ID: c64e3231)' when calling method: [nsIDOMEventListener::handleEvent]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "" data: no]"]

[output removed — D.S.]

alif1

Also, I tried restarting my computer several times, and that didn't work either.

dstillman

We're looking into it.

alif1

Thanks. Appreciate it.

dstillman

Can you trigger the error again? Thanks.

alif1

Sure, here goes:

Report ID: 831780546

[output removed — D.S.]

dstillman

Once more? No need to copy and paste the errors—all we need is the Report ID.

alif1

Ok. Report id: 143467981. Thanks

dstillman

Sorry, I'm going to need another one, since I'm having trouble reproducing this myself. I don't need the Report ID—just clicking the sync icon is enough. Thanks.

alif1

Ok. Done. If it's relevant I recently autoupdated Java (but those updates come in all the time and usually don't cause any problems).

Oh wait, that's not relevant at all. Never mind.

dstillman

Can you reproduce it now?

alif1

Unfortunately, yes. ID: 1774997827. Thanks again.

dstillman

OK, we're still on the case. Sorry for the trouble.

alif1

Any news? Still no luck. Report ID: 1566413995. Strange, never had a problem until now. Thanks again.

dstillman

How about now?

alif1

It worked!!! Thanks a ton. This is a big help. Was there a real reason or just a miscellaneous error?

dstillman

The latter.