Zotero 7.0.11 (64-bit) tarball quitting on Linux (Fedora 41)

qallunaat

Hi,

Zotero 7.0.11 (64-bit) tarball is quitting unexpectedly approximately 10 seconds after opening. It stays open long enough for me to put it into Troubleshooting Mode, but after a similar time period, it quits.

It quits without doing anything - merely opening the program and leaving it open causes it to quit unexpectedly.

I have tried to have debug logging on, but when I go to open the debug log in Zotero, it causes it to freeze.

System: Fedora 41, Wayland, GNOME 47, kernel 6.12.10-200.fc41.x86_64

Any ideas?

Thanks

dstillman

https://www.zotero.org/support/debug_output#logging_to_a_terminal_window

qallunaat

@dstillman - thanks

From terminal:

Missing chrome or resource URL: chrome://zotero/skin/16/white/loading.svg
/home/research/Zotero_linux-x86_64/zotero: line 20: 59120 Segmentation fault (core dumped) "$CALLDIR/zotero-bin" -app "$CALLDIR/app/application.ini" "$@"

zotero-debug.txt is 36,249 lines.

dstillman

Probably not much to go on, but you can send the log file to support@zotero.org with a link to this thread.

dstillman

@qallunaat: Was it working on this computer previously? What version? What happened between then and now?

Does the same thing happen with the Zotero beta?

qallunaat

@dstillman: Yes, it was working fine on this computer. For years.

Interestingly, the 7.1 beta tar ball works without issue.

I have no idea what changed ... I will continue using the beta and hopefully 7.1 stable will land soon so I can switch over to something with greater stability as soon as possible.

Thank you.

(I also emailed support with the debug file.)