I did have to go back and re-cite my 5000 word paper - (painful)

If you're getting that for any plugin function (e.g., trying to add a new citation in a new document), see https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_

%AppData%\Microsoft\Word\Startup\Zotero.dotm

HELP!! After installing the new Zotero version, I cannot change my citation in existing documents. I get the information "Word could not communicate with Zotero. Please ensure Zotero is running and tr

If it works in a new document, the last step on the troubleshooting page will by definition isolate the problem. The page also says to provide a Report ID and share your OS and Word versions.

have said 'yes' and went through each step for a Word doc. It didn't fix it. I have only just noticed after not using Zotero for about a year that it started doing this. I have been using it since 20

a certain word or phrase, a SQL command or malformed data.

Gone as in flattened or gone as in missing? I'm not sure we've ever seen citations go missing before. That would have to be some tool that actively stripped out (or didn't support) Word field codes. I

4) Yes. The translators are run based on their priority (lower = first) when there target applies -- in other word, web translators (the majority of translators in that folder) are only run when the t

Note: [BREAK] will be replaced with ^p (new line) in word

I'm having the exact same issue. I'm in the US. I've done the steps below and it has not solved the problem. It seems to work for a minute and then Word reopens again.

Ref. 311 is not open-access, but you can still see the full author list and cite it in word document.

Ref. 311 is not open-access, but you can still see the full author list and cite it in word document.

You should submit a Report ID. Generally, the Word for macOS plugin is unstable on some, especially older, Macs due to technical reasons. It might help to split your document into multiple documents b

I am getting this repeated error. I have checked and gone through the troubleshooting. I can get around the error for a little while if I totally restart the computer, then load zotero and then word.

One of my users reported an issue discovered today. His manuscript in Word is displaying the field codes for in-text citations rather than the style in-text notation.

Citation plug-in word installed correctly but constantly fails to insert citations.

Depuis que j'ai mis à jour Zotero, Word n'arrive plus à communiquer avec Zotero.

Following. Would love a word online zotero plug in

an alert showed up on my word, its so long and cant close it as yes and no go beyond the start toolbar, tried esc, enter and nothing happened what should I do it locked my document