I can no more save articles from this website with snapshots. The items are created but without snapshots. No errors, just trying and trying then nothing happens. I tried with Firefox, Chrome, Edge, l

3. Verify the certificate chain by accessing the WebDAV page with HTTPS protocol via both Microsoft Edge and Firefox. The connection should be secured.

I've reinstalled my PC, and the Firefox extension is hanging there, not installing. The link that hangs is: https://www.zotero.org/download/connector/dl?browser=firefox&version=5.0.114

In the past week or so, most of my translators via the Firefox Connector have stopped working. A few - like those from Oxford University Press - import data as expected. But most do not.

Duplicate of https://forums.zotero.org/discussion/102549/firefox-browser-extension-prevent-icon-changing-appearance

The Firefox plugin updates the Zotero icon in the toolbar according to the page content/document type it can save in Zotero.

It works indeed. One should use Firefox 60.0 ESR (I mistakenly used 60.9 ESR in the first place). Thanks for the kind answer.

I downloaded Firefox 60 ESR and copied the cert_ovveride.txt file to Zotero's profile folder. It has, as far as I can tell, the right format (with the U at the end). But I still always get a SEC_ERROR

3) Does the issue exist on Firefox browser (Zotero is based on it)?

@dstillman, thank you very much for your response! Yes, I have Nvidia control utility but don't see anything related to Firefox there. It has an "Application Profiles" option enabled, but no specific

If you have an Nvidia control panel or something like that, you'd want to set it to treat Zotero the same way it treats Firefox.

Restart Zotero. Does it work in Chrome or Firefox?

Are you using Safari? Does it work with Firefox or Chrome?

I too am unable to save PDFs from Elsevier journals into Zotero. I am using Zotero 6.0.30 in Windows 10 and FireFox

I am having the same problem, I think. I have tried saving to Zotero (on a mac, M2, Ventura 13.2.1, Zotero 6.0.30). I have tried using Safari, Firefox and Chrome (all the latest versions), and all t

Ctrl+0 is working fine to reset the zoom on that link opened in Firefox.

Thank you, adamsmith and dstillman, for your prompt replies! We'll work on Firefox settings and get back to you here if something's still not working right.

Could you also test if it works as expected in https://mozilla.github.io/pdf.js/web/viewer.html on Firefox?

no reason to disable it). It just sounds like Firefox has been set to automatically open RIS files rather than download them, and Zotero is the default program for that. They can change that from the

I am a librarian working with a student who is using Firefox on a Mac laptop. We are trying to export database results in a RIS file to the downloads folder on the laptop.