Restart Zotero. Does it work in Chrome or Firefox?

Are you using Safari? Does it work with Firefox or Chrome?

I too am unable to save PDFs from Elsevier journals into Zotero. I am using Zotero 6.0.30 in Windows 10 and FireFox

I am having the same problem, I think. I have tried saving to Zotero (on a mac, M2, Ventura 13.2.1, Zotero 6.0.30). I have tried using Safari, Firefox and Chrome (all the latest versions), and all t

Ctrl+0 is working fine to reset the zoom on that link opened in Firefox.

Thank you, adamsmith and dstillman, for your prompt replies! We'll work on Firefox settings and get back to you here if something's still not working right.

Could you also test if it works as expected in https://mozilla.github.io/pdf.js/web/viewer.html on Firefox?

no reason to disable it). It just sounds like Firefox has been set to automatically open RIS files rather than download them, and Zotero is the default program for that. They can change that from the

I am a librarian working with a student who is using Firefox on a Mac laptop. We are trying to export database results in a RIS file to the downloads folder on the laptop.

Ah yes, the same problem occurs in Firefox PDF viewer. I'll see about filing an issue there.

We do not provide official support for the Arc Browser, so unless you can reproduce this problem on Safari, Firefox, Chrome or Edge, we cannot help you. If you can reproduce it, we would recommend sta

Setup: Zotero Connector 5.0.114, Firefox 120.0.1, macOS 14.2

Hi, I have been trying for months to subscribe to https://www.zotero.org/groups/2456014/global_cyber_troops_2020/library (on Mac, Firefox, with a bunch of privacy add-ons in Firefox but I disabled the

Could you try a different browser (Firefox) and confirm you see the problem there too?

It sounds like a problem with this specific PDF file. Could you test if Firefox PDF viewer (on which Zotero PDF reader is based) can properly display all pages?

Brought up https://www.tarb.co.il/the-distortion-of-palestine/ in firefox app, then tried to share to zotero app to import into my zotero store.

I'm not sure what you're referring to here. You're talking about saving specifically via the Firefox iOS app? And Chrome and Safari work on the same URLs?

This discussion was created from comments split from: BUG: iOS share to Zotero slow/fails to find item and import.

Firefox 120.3

This turned out to be a computer hardware problem on two Mac Minis(!) The problem devolved into frequent crashed tabs in Firefox. Then into Firefox and Zotero crashes. Finally, into Kernel panic crash