Again, you can see the problem in the SSL Labs test, which has nothing to do with Zotero, demonstrating that this is a problem outside of Zotero.

They can see that the SSL Labs test shows "Chain issues: Incomplete" for the proxy domain.

I can see from a personal test (press article added from my library proxy with Zotero web plug) that letting default parameters adds the information that an article x has been added from my instition

I can see from a personal test (press article added from my library proxy with Zotero web plug) that letting default parameters adds the information that an article x has been added from my instition

They can see that the SSL Labs test shows "Chain issues: Incomplete" for the proxy domain.

I have added two more test items:

@dstillman Thank you very much for you kindly response. I test the beta version on my 8GB machine. Here is the memeory usage:

and test using Firefox with an article in Nature genetics and another in a Science Direct journal (European Journal of Medicinal Chemistry) but whithout success.

Did you test in a new Firefox profile with just the Zotero Connector Beta installed?

And finally, if you try to save from the article page and the PDF won't download for that either, that's because your institution's proxy is misconfigured. Your IT department will need to fix this. Yo

1) I did the test carefully and found the exact steps of the problem

If zotero isn't open or hasn't synced recently, it seems to start the sync, and never get around to going to the paper I was jumping too ... (I can't test this right now, as it's all open, and recentl

I was going to amend the style myself to take account of this rule, but cannot think of a reliable test for determining whether something is a print work.

I thought the problem was caused because my word document is too heavy, so I made a test with a mock document containing only 3 sentences. Same problem.

@mdsimants we may have a fix for your sync issue. If you want to test it out, you can download a beta build from TestFlight and try to sync with it.

Do you have other extensions installed in Firefox? Have you tried disabling them? Can you test this in a new Firefox profile just with the Zotero Connector Beta installed?

section here (different issue, same cause, test, and fix).

If you can’t think of anything on your computer that could be causing this, the best I can suggest would be to create a new macOS user account and test with that (with an empty Zotero database — no n

Great job! I've test already, it works well for me. Thanks a lot!

That also seems to be the case for the Primo resolvers, so we can check/test those.