I believe that sometimes certain ProQuest social science databases also do this. The ERIC database sometimes has this problem.

I frequently get a message saying that "An error occurred while saving this item" when I try to save citations from several databases (Google Scholar, Proquest, PsyArXiv). Error doesn't always happen

See https://www.zotero.org/groups/2205533/test_items_library/collections/MR2N872S/items/UD3VZHS5/item-list for template entering a dissertation published on ProQuest

[Doctoral dissertation, Wilmington University]. ProQuest Dissertations & Theses Global.

This discussion was created from comments split from: Zotero 6 not working.

me, it's not working for the databases EBSCO, ProQuest, and Wiley (those are the ones I've tested so far). I get 2 different errors:

They are downloaded from journal databases like Proquest

in my case NYT Historical and WP Historical on Proquest. eg https://www.proquest.com/historical-newspapers/serious-study-tourism/docview/114582064/se-2?accountid=15172

https://www.proquest.com/docview/1894979162/abstract

https://www.proquest.com/docview/2133356891/abstract/380866C562D748A3PQ/3?accountid=7081

https://www.proquest.com/docview/2133356891/abstract/380866C562D748A3PQ/3?accountid=7081

Can you post a specific abstract-page URL from ProQuest that's not working for you?

D842567266 this site did download the pdf. my trouble is with proquest.

On ProQuest, you also want to make sure you're saving from the Abstract page.

For nearly two months, I have trouble to automatically retrieve PDFs from Proquest (which worked before).

Hello, Zotero saves PDFs from most sites, but not from Proquest. Please advise.

ADDIN PAPERS2_CITATIONS 63127975-8D37-48A4-B210-DD733EFB5E44113400Does questionnaire format impact reported partner violence rates?: An experimental studyhttp://search.proquest.com/openview/f947ea9480

In the last days the issue is getting worse because at first I had the problem only with our Academic Discovery tool, now I have the same problem with Scopus and Proquest Central too, and sometimes wi

3. In a new tab navigate to the proquest paper you shared above. Attempt to save the page, wait through any progress popups.

Screenshot of Chrome's developer window: https://www.proquest.com/bsc/docview/492272506/abstract/94504D0B48044DE5PQ/1