Zotero Connector: Proquest Connector not importing PDF file

I am trying to get the PhD thesis from this page:
https://www.proquest.com/docview/1894979162/abstract
I am getting the metadata correctly, but not the PDF file. It does not even show the red cross saying that it does not have access to the PDF file, so I guess it is not even trying to download it?
I can access the PDF file through the VPN of my university.
Debug ID: D801918826
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