Google made some changes to Google Docs recently that have made citing less reliable. We've been working to fix these problems, and they seem to be resolved for most people, but there might be some li

Zotero is stuck on "Zotero is updating your document. Please wait…" when used with Google Docs, and the red bar that lets me search for citations to add appears as a fully red bar, never making the wh

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Does it work in a new, empty document? If not, can you provide a Debug ID from Zotero for reloading Google Docs and trying to cite?

You should disable other extensions, particularly Grammarly, reload Google Docs and see if it works. You might need to restart Zotero.

[Split from Z. in google docs not working]

Can you provide a Debug ID from the Zotero Connector for reloading the Google Docs page and a screenshot of Google Docs where you're not seeing the Zotero menu?

Hi there, I checked the Zotero website's information and it says that google docs os part of the Zotero connect function. But when I open google docs I cannot find the Zotero functions in my top menu

@dstillman is there any word on the release of this version? The citations have been generating fine lately, but the Google Docs area denial (where I can't click on certain parts of my text) has been

I'm on google docs on safari. If I try to add citations, or choose any of the other options, or use the Zotero button in the tool bar, a window just pops up in google docs (no red bar from Zotero app)

Those are almost certainly unrelated to Zotero. Are you working in a template? They are related to restricted editing settings, see e.g. https://superuser.com/questions/479118/get-rid-of-gray-brackets

When I try to create citations in google docs (Zotero -> create citation) after I verify my google docs account (which it asks me to do each time I click create citation) I get a message saying "Zoter

Problem ID: 1458126657. Zotero stopped working yesterday in Google Docs and doesn't refresh my file and I can't add or edit any citations or bibliography. I have only 30 references and it worked fine

If you can't get it to work, restart Zotero and provide a Debug ID from Zotero for reloading Google Docs and clicking Add/Edit Citation where the citation dialog doesn't appear.

Restart Zotero if you're having trouble, and if you can't get it to work, restart Zotero again and provide a Debug ID from the Zotero Connector for reloading Google Docs and reproducing this.

Can you restart Zotero, reload Google Docs, and provide a Debug ID from the Zotero Connector for reproducing this?

Hi there, My zotero extension was working perfectly fine in citations I've used in google docs. However, it is not working now - nothing pops up when I try to add/edit citations. My zotero is linked t

I have been trying to add in-text citations with Zotero 6.0.35 on Google Docs. Whenever I try to add one, I just get a red bar. What should I do? Thanks!

I can click the Zotero connector button again in Google Docs and the citation dialogue opens, but when I click "ok" from the citation dialogue, the red bar reappears and it never finishes loading, an

When I try to add a citation in Google docs, it opens this: