When you return back to the Google Docs window, do you sometimes see the page refresh?

Sorry for all the trouble here. Google has been testing some subtle, undocumented changes to how Google Docs works, and we mostly haven't been able to reproduce these problems ourselves, so we've been

Could you open the developer tools (Cmd-Option-I) in an existing Google Docs document, switch to the Console tab, paste in

Have had the issue of not being able to add citation now both with the 5.0.116 and .117 version. Just now tried out the .118 one, but there is still an issue, the google docs just loads and the only w

Could you open the developer tools (Cmd-Option-I) in a Google Docs document, switch to the Console tab, paste in

My google Docs document isn't connecting with the Zotero connector either in Firefox nor in Chromium. I can't refresh or edit, the links disappeaed.

Could you open the developer tools (Cmd-Option-I) in a Google Docs document, switch to the Console tab, paste in

It is possible that you are being throttled by Google Docs due to too many requests in short time. It is likely to start working again after some time. Generally we don't recommend using Google Docs f

Make sure you have Zotero Connector 5.0.118 and have reloaded Google Docs.

With the new Zotero connector and restarting zotero, my google docs in chrome is still not updating the citations. I am able to get the red bar and enter the authors name. However the citation does no

You may need to restart Zotero and reload your Google Docs tab after updating.

If you're referring to Google Docs, see https://forums.zotero.org/discussion/comment/456207/#Comment_456207

I've restarted everything (chrome, computer, google docs, zotero etc)

Make sure you're running Zotero Connector 5.0.118, and then restart Zotero and reloaded Google Docs.

I am still having this issue on google docs using firefox

You're likely running an outdated version of the Zotero Connector — make sure you have 5.0.117, and then reload Google Docs.

Whenever I click on add citations or add bibliography, zotero does not even pop up. There is no red bar that pops up or a search bar to add my articles. All that pops up is the google docs "insert lin

I run a large group of researchers at the University of Naples and we all use Zotero happily. Today I run into a problem with Zotero and Google Docs (see ID D558848509) and working to try to fix that

Hello! As the title says, I'm getting the error message, "Selected field E38FB8 not returned from Docs backend" when I am attempting to edit some citations in a paper I'm writing in google docs. I wou

For the past few days, Google Docs has not been working reliably with Zotero. I see that I am not alone with this problem, and there have been intervals where things have seemed to get back to normal.