I click an item I put into Zotero this weekend, Proquest is blank. It does not pull it up at all (I clicked to get a journal article that Zotero labeled as a web page). The only thing that will come

For the ProQuest one, you're on the PDF page. We should be able to make that work, but just switch to the Details page, which is recognized and saves for me. Zotero recognized Montgomery County (MD) p

The last few days I have had exactly the same problem as dsr20901. Proquest is not loading metadata into Zotero. I am so frustrated because I really need this info. But if you click "Item Type" in the

No, that is the URL going through your university proxy. We can’t follow that link (it just takes us to your university login page). There should be a link on the ProQuest page labeled something like

@bwiernik I thought that I did earlier: https://search-proquest-com.dclibrary.idm.oclc.org/docview/152576426?accountid=46320

Can you also post the ProQuest permalink to that page?

Yes, the behavior occurs on other Proquest databases. Here's a link to one of the articles I tried to save earlier: https://search-proquest-com.dclibrary.idm.oclc.org/docview/152576426?accountid=46320

Within ProQuest, is the connector not working for all databases (e.g., Dissertations) or only the newspaper database (which one)?

If you only have issues with ProQuest, this usually happens because the site (ProQuest) has made a change to their code that breaks the Zotero translator. In that case, the translator will need to be

After updating to the latest version Zotero no longer detects the document type (e.g., newspaper) in Proquest. All Proquest items are shown as "web pages" and PDF attachments are not being saved when

This solved the problem in ProQuest but I'm still experiencing the same issue in Taylor and Francis--only saving citation info/snapshot. I tested both when I was viewing the page with the abstract an

2. https://search-proquest-com.fgul.idm.oclc.org/docview/1848485706?accountid=10868

could we get the URL exactly as you see it for the first one and the ProQuest permalink for the second one?

In ProQuest:

I have been trying to download over 50 records at a time Proquest but it is acting up. While at times it seems to be working fine, it often shows a error message saying "Check known translator issues"

It says "Save to Zotero (ProQuest)".

I have been trying to save articles to Zotero standalone (4.0.29.15) from a newly added run of issues on Proquest Historical Newspapers. When I click the newspaper icon for saving to Zotero, an error

Here's the permalink for the book chapter: https://search.proquest.com/docview/1270623469?accountid=12924

@adamsmith We have access to PsycInfo through EBSCO, but I can access the above url without the accountid and have them just no access to the fulltext here, i.e. http://search.proquest.com/psycinfo/do

Did you access proquest (or any other resource) outside campus before through the proxy? If you are getting this problem on-campus then you can disable the proxy feature and re-enable once off-campus.