If you're referring to Google Docs, see https://forums.zotero.org/discussion/comment/456207/#Comment_456207

I've restarted everything (chrome, computer, google docs, zotero etc)

Make sure you're running Zotero Connector 5.0.118, and then restart Zotero and reloaded Google Docs.

I am still having this issue on google docs using firefox

You're likely running an outdated version of the Zotero Connector — make sure you have 5.0.117, and then reload Google Docs.

Whenever I click on add citations or add bibliography, zotero does not even pop up. There is no red bar that pops up or a search bar to add my articles. All that pops up is the google docs "insert lin

I run a large group of researchers at the University of Naples and we all use Zotero happily. Today I run into a problem with Zotero and Google Docs (see ID D558848509) and working to try to fix that

Hello! As the title says, I'm getting the error message, "Selected field E38FB8 not returned from Docs backend" when I am attempting to edit some citations in a paper I'm writing in google docs. I wou

For the past few days, Google Docs has not been working reliably with Zotero. I see that I am not alone with this problem, and there have been intervals where things have seemed to get back to normal.

[Split from Zotero isnt working after "add citation" only red bar]

Can you another provide a Debug ID from Zotero for reloading Google Docs, clicking Add/Edit Citation, and getting that error?

Everything worked perfectly fine until today, now the red pop-up menu to add the new citation is not opening anymore. I'm working with Google docs, when I go on: add citation there is just the library

As of this morning (2/21), I'm having the issue with the Zotero google docs extension that has been recently reported by other users: "add/edit citation" results in a link box showing up, and the proc

I'm trying to insert a bibliography at the end of a google doc, but when I click the option, it just freezes on the red bar (no blue loading, no movement). Is there something I can do to insert the bi

Make sure you have Zotero Connector 5.0.118, and make sure you've restarted Zotero and reloaded Google Docs.

I'm having the same issue with the latest version of zotero extension for Google Docs on both Chrome and Firefox browsers.

Make sure you've restarted Zotero and reloaded Google Docs after installing Zotero Connector 5.0.118.

[Split from Zotero isnt working after "add citation" only red bar]

Restart Zotero, reload Google Docs, and try again, and if it's still not working, try disabling Google Docs Offline and reloading Google Docs.

All of a sudden today, all Zotero functionality has stopped working for me, meaning that none of the Zotero meny items work.