@adomasven I un-checked the "run in compatibility", restarted Zotero and Word, and voilà - it still works! Somehow using the compatibility fixed the issue even for no compatibility mode.

Recommendations at https://www.zotero.org/support/kb/could_not_find_a_running_word_instance did not solve the problem. The solution also required:

I've been using Zotero for two weeks without any issues but all of a sudden it stopped letting me insert notes for the reference list. After this, it also stopped letting me add citations. It kept sh…

I never had the "Could not find a running Word instance" error but I tried following the steps anyway

You mean regular Word comments? Exporting those via Macro has nothing to do with Zotero (and Zotero won't prevent you from adding custom Macros). You'd want to ask about this on an office forum (might

Regarding https://www.zotero.org/support/kb/could_not_find_a_running_word_instance, I never had the "Could not find a running Word instance" error but I tried following the steps anyway.

Yesterday I updated Zotero from 6.x to 7.0 x64. It caused my Word plugin to stop working. Whatever I am trying to do, it pops up the "Zotero experienced an error updating your document" error. The sam

Im trying to add a new Macro on my PC so I can be able to export the "comments" section from my word document to excel.

[JavaScript Error: "An unhandled exception occured. [getDocument:y:\zotero\word-for-windows-integration\build\zoterowinwordintegration\document.cpp]"]

@zhengxy48 See https://www.zotero.org/support/kb/could_not_find_a_running_word_instance

[JavaScript Error: "Error: Could not remove C:\Users\User\AppData\Roaming\Microsoft\Word\STARTUP\Zotero.dotm" {file: "resource://zotero-winword-integration/installer.jsm" line: 183}]

I have followed all the steps mentioned on the site, but this problem still occurs. I also reinstalled both Microsoft Word and Zotero, whereas when downgrading to Zotero 6, there was no issue regardin

My Zotero Word plugin works on my Mac. However, I am encountering a strange issue with the Quick Access Toolbar on Word.

Plus one for me on this solution with upgrade to Zotero 7 (64-bit) from Zotero 6 trying to connect to Microsoft Word (latest 365 version) on Windows 11.

I no longer have any icon in Word for Zotero (no tab, no add in) despite still having the Zotero app and the well-functioning library. Since I was unable to fix this, I figured I would change device a

(Please start new threads for new issues — the thread you posted to isn't related. I've moved this to a new thread.) [JavaScript Error: "An unhandled exception occured. [getDocument:y:\zotero\word-for

[Split from Word plugin - Zotero experienced an error updating your document.]

Impossible d'utiliser Zotero avec Word. Quand je lance Zotero depuis Word, voici le message qui s'affiche : "Zotero a rencontré une erreur lors de la mise à jour de votre document.

In a document when I ctrl+f for a word or phrase I have to click through every match, which is very unergonomic if there are many matches. I would like to see the whole list of matches so I can quickl

I ran into another problem a few days ago with Word not reacting properly to using backspace or replacing a text when selected. e.g. if I selected a text and typed something new, it would not replace