Upgrade StorageZotero experienced an error updating your document: MS Word and Zotero 7.0 x64
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Hello!
Yesterday I updated Zotero from 6.x to 7.0 x64. It caused my Word plugin to stop working. Whatever I am trying to do, it pops up the "Zotero experienced an error updating your document" error. The same thing happens on both already existing documents with Zotero citations and on a fresh, blank Word instance.
Debug ID: D1003602951 (trying to add an in-text citation but I get the same error regardless of what I am trying to do).
All Zotero (7.0, x64), MS Word, and Windows 10 are up-to-date.
Microsoft® Word for Microsoft 365 MSO (Version 2407 Build 16.0.17830.20166) 64-bit
A little more info:
– I run Windows as an Administrator.
– I have tried reinstalling the Zotero.dotm plugin several times.
– And Zotero in general, incl. the Settings → Cite → Word Processors → (Re)installing the Word plugin
– The only other Word plugin I use is Grammarly but so far it never interfered with Zotero.
Hello!
Yesterday I updated Zotero from 6.x to 7.0 x64. It caused my Word plugin to stop working. Whatever I am trying to do, it pops up the "Zotero experienced an error updating your document" error. The same thing happens on both already existing documents with Zotero citations and on a fresh, blank Word instance.
Debug ID: D1003602951 (trying to add an in-text citation but I get the same error regardless of what I am trying to do).
All Zotero (7.0, x64), MS Word, and Windows 10 are up-to-date.
Microsoft® Word for Microsoft 365 MSO (Version 2407 Build 16.0.17830.20166) 64-bit
A little more info:
– I run Windows as an Administrator.
– I have tried reinstalling the Zotero.dotm plugin several times.
– And Zotero in general, incl. the Settings → Cite → Word Processors → (Re)installing the Word plugin
– The only other Word plugin I use is Grammarly but so far it never interfered with Zotero.
This discussion has been closed.
https://forums.zotero.org/discussion/116813/zotero-7-zotero-experienced-an-error-updating-your-document