What exactly is happening? If you're just getting a progress bar, make sure your browser has updated to Zotero Connector 5.0.118, restart Zotero, reload Google Docs, and try again. You may need to wai

Can you restart Zotero, reload Google Docs, and provide a Debug ID from Zotero for clicking Add/Edit Citation?

Can you restart Zotero, reload Google Docs, and provide a Debug ID from Zotero for clicking Add/Edit Citation?

See Report ID# 2107441124. Every time I click on a citation in google docs and click "Edit with Zotero" it looks like a box flashes on the screen really quickly but the zotero bar where you enter the

Make sure you're using Zotero Connector 5.0.118 or higher, restart Zotero, and reload Google Docs. Then try again.

This discussion was created from comments split from: Zotero isnt working after "add citation" only red bar.

Hello, within the last week I have started having issues updating the citations in a google doc which previously worked fine. Initially I was unable to edit existing citations, then I had issues when

Citation button does nothing anymore, does also not go to the red bar.

This discussion was created from comments split from: Zotero isnt working after "add citation" only red bar.

When you return back to the Google Docs window, do you sometimes see the page refresh?

Sorry for all the trouble here. Google has been testing some subtle, undocumented changes to how Google Docs works, and we mostly haven't been able to reproduce these problems ourselves, so we've been

Could you open the developer tools (Cmd-Option-I) in an existing Google Docs document, switch to the Console tab, paste in

Have had the issue of not being able to add citation now both with the 5.0.116 and .117 version. Just now tried out the .118 one, but there is still an issue, the google docs just loads and the only w

Could you open the developer tools (Cmd-Option-I) in a Google Docs document, switch to the Console tab, paste in

My google Docs document isn't connecting with the Zotero connector either in Firefox nor in Chromium. I can't refresh or edit, the links disappeaed.

Could you open the developer tools (Cmd-Option-I) in a Google Docs document, switch to the Console tab, paste in

It is possible that you are being throttled by Google Docs due to too many requests in short time. It is likely to start working again after some time. Generally we don't recommend using Google Docs f

Make sure you have Zotero Connector 5.0.118 and have reloaded Google Docs.

With the new Zotero connector and restarting zotero, my google docs in chrome is still not updating the citations. I am able to get the red bar and enter the authors name. However the citation does no

You may need to restart Zotero and reload your Google Docs tab after updating.