No pop up box when trying to create citations in google docs
When I try to create citations in google docs (Zotero -> create citation) after I verify my google docs account (which it asks me to do each time I click create citation) I get a message saying "Zotero experienced an error updating your document. Would you like to view troubleshooting instructions?" After clicking "yes" I am not given any troubleshooting instructions. There is no popup box behind my open windows or anything else. Thank you!
Does it work in a new, empty document? If not, can you provide a Debug ID from Zotero for reloading Google Docs and trying to cite?
If you're still having trouble, we'd want a Debug ID for the first attempt after restarting Zotero and reloading Google Docs.