Thanks for all your help -- got it working today!! I think the key was your tip to set to FALSE enterprise.security_roots.enabled in about:config in Firefox in the special profile being used to pass

Thank you @dstillman. I tried Firefox and the Firefox Connector just out of curiosity, and it worked. I will use that for the meantime. I would still love to get the Chrome version working since that'

No, sorry. This is just the Firefox certificate system, and we document the options on the linked page. Your IT department needs to help you with this.

No idea — but again, whatever Firefox (as of Firefox 60) does, Zotero will do too.

Thank you. I have downloaded the Zotero Connector for Firefox and see that it is up and running. However, I still cannot find the link you sent to me about adding items to Zotero and wondering how I c

Here is a debug ID from the connector: D2046828332 (with my only other firefox addon [singlefile] disabled)

If Zotero 4 was ever on this computer, you can check the data directory locations for Zotero Standalone and Zotero for Firefox, which may not show up in Windows search: https://www.zotero.org/support/

Try restarting Firefox and Zotero.

Never used Firefox ( I use Safari and Chrome) and I have a Zotero Standalone version.

I'm using the 5.0.76 Firefox connector and Zoero 5.0.94-beta.5+2b5a22c13 on Mac 10.15.7 (19H2)

2) The Zotero connector for your browser. You can find connectors for Chrome, Edge, and Firefox here: https://www.zotero.org/download/ currently the Safari connector is only available in beta and I wo

@DutchJurismUser: Please see my warning above about running Word in Rosetta, and set a reminder to not leave it like that. Again, we don't recommend that option for that reason. The best way to fix al

The best way to fix all this would be to make Zotero a universal binary asap. Now that Firefox, Chrome, Office,… are all universal, it would make sense for Zotero to follow as well. This would also gi

I'm having trouble setting up Zotero with one of our users. I have the application installed as well as the plugin for Firefox, but the tab in Word 2010 isn't functional. It's there, but it's missing

Clicked update now in Zotero, clicked update in zotero connector in Chrome and FireFox, restarted the browsers, cleared cache, to no avail. It still does not work.

I'm new to Zotero. I try to download Pdf articles from Jstor with the Zotero connector in Firefox (connected with my university proxy), but it does not work. I get a red cross. However, it works with

This may or may not be related, but I am also unable to import through the connector from either Chrome or Firefox. I reinstalled the connectors, but I get the An error occurred while saving this item

with the hyphen-minus on this page (at least in Firefox, Chrome, or Safari), you'll find only the one you entered, not the one in the title you pasted.

By external files I meant the sort of open/save-as functionality that the old Firefox Scratchpad had — opening and saving files elsewhere on your computer. I was saying I don't see any point to that.

the user clicks the Zotero connector. Yet the Firefox add-on SavePageWE does save the comments on the page, so it seems like it's possible to do even when saving a page as a single html file.