Any other suggestions? I have restarted both Zotero and Google docs several times. I also tried Chrome and the same red bar appears in the middle of the screen when I try to add/edit citations. I ca

I am using Google Docs and the Zotero desktop app with connector. When I try to add/edit citations from the Zotero link within my document a solid red bar appears and I am not able to click it to sel

Did you import this document with Endnotes into Google Docs by any chance? If you did, that's most likely the reason why the option was available in the first place.

Is this about Google Docs? Saving to Zotero? When i go into the app it doesn't work either, saying zotero is unavailable

No, Google Docs doesn’t support endnotes. The option shouldn’t show up there.

See Reporting Problems for the two things we always need in order to help. Word and Google Docs aren’t really related, so let’s focus on one specific problem.

Word says it's not able to communicate w/ Zotero same in Google docs. Zotero is installed and extension is posted on tool bar. What am i doing wrong????

My citations are no longer two sizes smaller but the same as the normal text. The problem doesn't seem to be on Gdoc's side — when I add a footnote it's the right size/smaller as normal. Help much ap…

I'm not sure what's going on with Google Chrome error trying to install the extension, but you should restart your machine, and maybe check to make sure you have empty space on your disk.

We haven't seen anyone else report an issue like this before. There's some problem on Google's end. It might be worth going to accounts.google.com -> Data and privacy -> Third-party apps and services,

I have google docs and word plug-ins installed, but that's it. also have the plug-in for google docs offline on chrome browser.

I'm using Google docs with Zotero Connector extension. (I tried downloading the file as a Word document and using the desktop app, but that didn't work either).

I can reproduce this. This appears to be a change in Google Docs — it happens with older versions of the Zotero Connector as well.

While I can still add citations using CTRL + ALT + C, I can' no longer edit them; I get only a link to https://www.zotero.org/google-docs/?9OfsLX (see image below), which informs me I should install t

I have the bug where the text after a citation continues to be highlighted, and format changed to deiffernt font and size (from NTR 12 to Ariel 11). I've been clearing formatting and resetting after

This discussion was created from comments split from: 500: Google Docs request failed.

See Why isn’t Zotero detecting my existing Google Docs citations?

Can you provide some screenshots of what you're referring to? Is this about Google Docs?

So after Google Docs not working, I moved to Firefox and again, everything became unlinked. Hundreds of citations. What now? I opened and closed the application and it is not fixed.

I need some help. I have a Google Docs document linked to Zotero. Everything worked fine until my colleague started editing the document. Since then, some citations are stuck showing {Updating}, and n