dhaun21
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Got it. Thanks again for all your help. I am documenting my resolution in case anyone in the future has a similar problem. I was not able to find what configuration option was corrupted or needed to be reset after more troubleshooting. I ended up …
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Sorry for the delay -- I had to create a new user account. But yes, that worked. I'm able to use the Zotero Word plugin on the new user account. I'm sorry for my ignorance, but why is that? And how do I go about resolving the issue on my original us…
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I previously updated my Macro settings in the trust center to "Enable all macros (not recommended; potentially dangerous code can run)" and I checked "Trust access to the VBA project object model". I am running Microsoft Word version 2112 (build 14…
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No, it is not listed under disabled items in the dialog box. I have restarted several times (to include reinstalling Zotero, Microsoft Office, and the Zotero word plugin). Zotero.dotm is listed as an Active Application Add-in in Word Options -> A…
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Yes, it is a personal computer. I've spent a few hours modifying various settings in the Word Trust Center without any success unfortunately. Are there particular options in the Trust Center I need to verify?