olavelg
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I sent a debug output as well. Number: D371516914
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And here is another problem. What I did now was to close and restart Zotero. I place the cursor in a new place, to insert a new citation. What happens now though is that the most recent citation - Maussen - is showing up even though the cursor is no…
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Hi again. Sorry, didn't have time to look more into this yesterday. But the problem is still there. Just to be sure I have reinstalled zotero (standalone version for windows), the word plugin, and the connector for firefox. Here is what happens, thi…
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Ah ok. I'm 99 percent certain that I've always pressed enter after inserting a citation, and that I've also done so when I began having this problem. But will double-check this as well.
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Yes, it's a custom shortcut. But it also happens without the shortcut. And no, the cursor is definitely NOT in the previous place. I'm not sure what you mean by "closing the citation bar". I will post screenshots and post the debug ID later.
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I can also provide screenshots if that makes it easier, but I can't see a way to upload them here.
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Ok, I submitted a debug ID. What I did was place the cursor at the end of the text. Typed command + 7 to generate a new reference. What came up initially was a previous reference. Just to be sure I deleted that and typed in the new reference I wante…
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Ok, let me see if I can work it out.
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What I did was start typing new text. Putting in references from my library. When placing the cursor at new place, it still gets the last reference come up when I want to create a new reference.
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Yes, problem triggered in a completely new document as well.
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Right now I'm on word 16.23 on a mac. Ok, I will see if it's triggered in a document with no copied text. But I have 150 pages of thesis I need to copy over, so I need to copy it eventually... but perhaps it might become clear what parts of it are b…
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Problem came back, in my all fresh document, which was stripped completely of all formatting. No, I did not update word recently, and I have reinstalled the word plugin several times. This is getting intolerable for me. I will probably need to go ba…
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Seems to work now, after having copied the text without any formatting, as clean text. But now I get the job of re-formatting all the document...
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Step by step: Experienced problems in my old document. Marked all of the text, unlinked citations. Copied and pasted all of the text to a new document. Things worked initially. I saved that document to dropbox. Might have closed and opened it, not s…
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Completely new document. Saved as fields. It does seem though that some citations were kept as fields from the old document, even though I did unlink all the citations before copying. Perhaps I need to copy it as only text with no formatting at all,…
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I don't THINK I opened and closed it... but can't remember correctly. Perhaps. It's saved as docx.
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Problem just came back in the new document also, after initially working. This time I only saved it to dropbox, nothing else.
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Thanks! I'll try that out
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I really don't know what happened. The only thing I've down is to email the document to myself and open in on two different computers... I don't use google drive. But who knows, perhaps my gmail nevertheless did something fishy to it. I found a pr…
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Seems like me most recent document is corrupted as well. This sucks so so so much. I need to do a whole lot of work to get the refernces back in. How do people deal with this? Is this common with Zotero?
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Came home now, and have confirmed that I have the same problem on my mac. So it is indeed something with my document. Which means that I will need to find the last functioning version of my document...
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But it also happens whenever I insert a new reference? If that was the problem, it should apply to old references, I guess... but new ones as well? No, I don't think I downloaded it from google drive.
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Thanks! But I don't think I did this... The only possible thing is that I switch between using word/zotero on a mac at home, and word/zotero on a PC at work. I usually send the document by email to myself to make sure I don't lose it. It works flawl…