tina_cardona
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Sure, I can provide more context. My company developed a first version of a global reference style and I was told it was a simplified version of APA 7th, so I began using that style then customizing to fit what our editorial team envisioned. However…
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Ah thank you for telling me about toggling Word field codes - that will help. I was actually going to ask if there was a way to find the old citations easier. I'm very glad I came here to ask about this task before I started because I would have do…
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Understood, thank you. In case you have suggestions for a fix, the reason I looked into this is my colleagues recycle portions of reports with Mendeley citations in new reports where they add Zotero citations (from the same group library). This ca…
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No, I did not use the built-in Mendeley importer for this portion of the group library. The other part, I did use the importer using the beta, but pulled it into My Library instead of directly into the group as a safeguarding measure, if that makes …
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No more sync error, by the way. Thanks for sticking with me and helping me fix it!
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Is this a lesson that I should empty the trash more often?
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However, I did get a result when I searched for it in the trash
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It actually returned false
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Sure - D1318716517
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===>false
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Yes, the database integrity check passed. I have two libraries starting with "I" and NZXSKZIT did not return a result in either, whether I searched for All Fields & Tags or Everything.
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Looks like it's a lot of lines though. Maybe because I've been uploading a lot of new documents. Let me know if you need me to run it again after less work.
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Sure thing. I just synced and here's the ID: D766132481.
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Great, thanks!
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It just gives me a red icon next to the sync button sometimes. No pop-up ever happens unless I click on the red icon. Sounds like I just need to ignore it, right?
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Yep - thanks for ensuring I knew what you meant. That would indeed be disastrous!
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I didn't even realize the search function could do that. Excellent, thanks!
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Thank you! To be clear, I would need to open each of those code-named subfolders and delete the PDF(s) inside?
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I'm happy to report that our tester reopened the new installation for a second time yesterday (after a month) and it automatically updated while giving helpful pop-ups. Thank you for working with me to figure this out!
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So theoretically, if the package my company deployed to a new user was 6.0.20, what would the expected behavior be? Would it immediately, automatically apply the latest update upon install? Would it take 24 hours?
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I spoke with an IT lead and have a follow-up question for you. Is the auto update behavior set to only occur when major updates are available rather than minor ones? I assume that, if correct, this means the next one would be 7.0 but all the minor o…
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That's unfortunate but I appreciate your time. I'll dig further into this on my side and escalate it to an IT lead. Thanks again!
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https://drive.google.com/file/d/1-KmSeyCAqgkpEg6IGJZbcHsm3AQQgpq1/view?usp=sharing
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One additional piece of info that may be helpful (or just redundant) is that when my company simply had Zotero white listed, and we could download directly from the Zotero website, the auto update pop-ups occurred. It's something about the software …
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Sure - could you remind me of a good website to post images? Thanks
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Yes, you've got the issue correct. And no IT hasn't said anything more specific and unfortunately there's a bit of a language barrier. Is there any further information I can give you from looking at my installed version?
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Okay I see that option now. Thanks!
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Let me ask you this - I have about 20 group libraries and assume they will all be affected by replacing the online library with the backup. To avoid overwriting updates others have made, could I export my restored library to Zotero RDF, turn sync ba…
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Excellent suggestion - thank you for saving me the time I was about to spend re-importing those 80 items. The fact you guys helped me so quickly meant the backup was still available. THANK YOU!!!
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Well I literally almost fainted from relief because IT WORKED. I now see there is an option to Replace Online Library so this restored version syncs properly, but the KB page says to ask before doing. What do you think?