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The 500 error comes after every paste. Sometimes it breaks the pasted citation, sometimes not. When you ask for Debug ID from Zotero, I assume you want the information from Tools>Developer>Error Console. Producing the error does not add anyt…
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I don't know if this further confuses, or adds some useful clues: Always, in the past, (in the v1 of gdocs integration) pasting a citation was accompanied by a short delay and a 'please wait' before the paste was complete. Now, with v2 toggled off…
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Note - same error problem using chrome on windows 10 machine
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OK, the last time I looked at it, I think the V2 version was greyed. I am running the 5.0.96. When I checked the V2 box, and rebooted my gdoc, I still got the same error message. Worse, I get an error when I just try to add a citation now. (Cntrl-A…
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When I rebooted gdocs, though, as I obviously suspected, zotero wasn't available. not sure what other switch to toggle
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So the only thing to toggle was "Enable Google Docs Integration". I unchecked it and still got the error. Strangely, it does not always break the pasted citation.
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This time it the citations became unlinked when pasted
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Debug ID is D430745611
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Let me amend slightly: I just did a paste, got the error, but the citations were intact. Previous times they were not.
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Oh, makes sense. When I used Word and OpenOffice, I always chose "highlight fields" options, but Gdocs offers no such option. Thanks
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Here is link to video. The random changes are not happening, but what is happening is the opposite of what you just described. Clicking in a citation for the first time pops "edit with Zotero", but successive clicks bring up the link. https://drive…
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The random popup response occurs whenever I click into a citation in Gdocs. I opened up Connector options>advanced. Couldn't find "report ID" but I enabled "debug output logging" and clicked "Submit output" after going back and clicking into s…
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I hope I have done this correctly, but I got an error report ID 1558610994
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Ok. Found a fix. The old link is broken. Try again with these commands wget -qO- https://downloads.sourceforge.net/project/zotero-deb/install.sh | sudo bash sudo apt update sudo apt install zotero
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adomasven: Answered my own question when I did the windows install --- it is is a whole new fresh install of zotero. Yes, it seemed to fix the problem with Google Docs citations on 6 trails. It was intermittant, so I cannot say 100% it is fixed, b…
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adomasven: On my chromebook I downloaded and extracted the Beta connector, but not sure how or if I install it into my linux desktop app or if it is installed to chrome. Haven't tried windows yet, either. Thanks
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False alarm all the way around. Rebooted computer, reopened LIBRE (yes, not OO) and everything worked. Something must have been corrupted in the memory for that session. Thanks.
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It happens differently with different styles. Using a numbered style, like BioMed Central, it skips through changing each reference till it reaches the last citation field in the document. Using a non-numbered style, like Am. Psych Assoc, 6th ed, …
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LO 5.4.3.2 with Windows 10, and same version on Linux Ubantu running on chromebook (Linux works great on a chromebook, using LibreOffice and Zotero, for anyone looking for cheaper computer options)
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Thanks I'm switching over from a lifetime of Windows to Linux, and obviously have no idea about getting the latest version of the programs I'm downloading, Second nature on Windows. Sorry for obvious question.
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So, update on this problem - just updated to v5.0.8, which did not start as admin, and no problem accessing Zotero from Word. Don't see reference to this problem "Could not find a running Word instance." in changelog, but perhaps one of the bug fix…
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Just checked that, and yes it did. So, I clicked Refresh in my zotero menu in word, for the already reference-populated document, and the problem was solved. Thanks
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yes, thank you, running both as admin is a 'fix' that works, and I remember now, a year or more ago I used to run both as admin, probably for the same problem. Then I did a reinstall of my windows 10, and problem went away. Odd thing that the pro…
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Error happens in new document as well.
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Having the same problem - on and off, running Zotero Standalone, and Word 2007. Been successfully loving Zotero for years. In the past, the problem seems to fix itself when I reboot. This time, no such luck. Any help greatly appreciated. (Could…
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Thank you. Running Zotero as admin fixed it. It is interesting that this works. I had a problem about a year ago and at the time, if I remember right, I needed to have both Word AND Zotero running as admin, or I would have some other problem. Ru…
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Report ID 701658183 Steps to reproduce: 1: Word and Zotero standalone, latest version, loaded. 2: Click on Add/Edit Citation, Refresh, Document Prefs. 3: Error message: Could not find a running Word instance. [getDocument:document.cpp:135]'Could n…
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Also having problem, Not using Onedrive, zotero Standalone, Word 7, Win10. Using it with no problem extensively for years, then this starts. I have a whole body of work with hundreds of refs...
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I have just started having problem as well. (Could not find a running Word instance. [getDocument:document.cpp:135]' when calling method: [zoteroIntegrationApplication::getDocument]) I am running Word 2007 on Win10, with Zotero Standalone. Happen…
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SOLVED - but it leaves a mystery. I opened Word as administrator, and the plugin worked. but... For a while now, every time I open Zotero, it has opened a User Account Control Window that I think indicates that it is opening in Administrator mode. …