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@rshrj: That Report ID shows the Connector making requests to arXiv's standard export service and timing out after 15 seconds with no response. There doesn't appear to be anything wrong with the Connector (and the requests it was making work fine fo…
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Could you please email the file to support@zotero.org along with a link to this thread?
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Could you please provide a Debug ID for this?
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@burgarth: In the next beta, Recently Read will show older items if you haven't read anything recently. And we'll consider making the window wider if it seems like two weeks isn't enough. But you can already see a full list of every item you've rea…
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Are you able to pull the PDF when you click through to the source publisher and save from there? Do you use different proxy settings on the source publisher's site than you do on Ebsco's?
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A server-side issue was causing translators not to update - sorry about that! You should be able to get the new version now. If it doesn't work, try Zotero (desktop) settings, Advanced → Database Maintenance → Reset Translators... once more.
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Another Connector Debug ID first - if you're still on the old version of the translator, that's the issue.
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No, in Zotero (desktop) settings, go to Advanced → Database Maintenance → Reset Translators... If that doesn't do it, you can try uninstalling and reinstalling the Connector. See these steps: https://www.zotero.org/support/troubleshooting_translato…
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Your ScienceDirect translator hasn't been updated since last year. Did you reset translators from the Connector? If so, try again from the Advanced pane of the Zotero (desktop, not Connector) settings.
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Is it just archive.ph snapshots where you're still seeing issues? That site does some fairly unorthodox things to freeze the layout in archived pages, so I'm not sure we'll be able to do much, but I can look into it.
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OK, great!
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@nomarie, @mjthoraval: Pushed a fix. Your Zotero Connector should auto-update within a few minutes, or you can update translators manually from the Advanced pane of the Zotero settings. Please let me know if you continue having issues with the new …
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That is, send an HTML file you save with the Cite popup open.
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Could you please provide a Connector Debug ID?
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Anyone who's getting the new design, please save the page as HTML (in your browser, File → Save Page As...) and email it to support@zotero.org, along with a link to this thread!
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Yeah, this is a pretty poor-quality EPUB. We'll display a warning when the EPUB has no displayable sections (and also try to recover from some of the simple issues here) in a future version.
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@ryanwwest, re dialect/accent: voices are supposed to be organized by region, but that behavior was accidentally removed right before the beta release. Really sorry about that! We'll have a fix in the next beta.
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I pushed a potential fix for this issue. Your Zotero Connector should auto-update within a few minutes, or you can update translators manually from the Advanced pane of the Zotero settings. Can you give it a try and let me know whether it works?
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Thanks, the Alt-arrow shortcuts will be fixed in the next beta. The buttons jump by paragraph without the Alt key pressed, or by sentence with the Alt key pressed (just like the arrow key shortcuts). The entire paragraph is always highlighted, thou…
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The entire paragraph is always highlighted, but skipping by sentence works for me. (The sentence splitting is conservative, though; footnote superscripts, in particular, can prevent two sentences from being split apart. We're working on improving th…
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We'll try to fix this, but no promises. (Apple Books can't handle this one either - it's pretty messy.)
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Sorry, I misread. Yes, this (and a UI control for zooming) is planned.
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Thanks! This will be fixed in the next release.
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@addisonkay, @uderecife: Restart in Troubleshooting Mode (Help → Restart in Troubleshooting Mode...), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin responsible and report the issue to its developer. If…
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It takes over a minute to download for me on a fast connection. I'm not sure where the discrepancy is coming from, but it may have timed out.
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Current location/chapter display isn't yet implemented in the iOS app, but you should be able to navigate between chapters in the left sidebar (second button from the left in the toolbar). Could you email the EPUB to support@zotero.org and include …
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Thanks, fixed. Your Zotero Connector should auto-update within a few minutes, or you can update translators manually from the Advanced pane of the Zotero settings.
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Could you send the annotations file to support@zotero.org and include a link to this thread? EPUB shouldn't be necessary, but I'll follow up if we need it.
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The ID you included is a Report ID; could you provide a Connector Debug ID?
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https://github.com/zotero/translators/issues/3576