Upgrade Storagemlannigan
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Ah, I see--I never actually watched the video myself after I sent it. My bad--it only recorded one of my windows. The citation dialogue definitely showed up, and I typed in "Beyond Good and Evil" (what I wanted to cite), selected the source, and the…
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Apologies about the delay in the response. Here is the debug ID for what I did: D772792887 The citation dialogue isn't appearing behind my other windows, I have checked. And I checked for further Extensions and have none. I opened browser develope…
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Hi, I emailed in the video I took to support@zotero.org. How do I generate a debug ID? And I don't think I have any extensions in Chrome other than Keep, which I disabled last time and it didn't change anything. I guess I'm not totally sure if I hav…
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I did check to make sure it did not just disappear. It just goes away and leaves the footnote "{Updating}." Here is a Debug ID from Zotero: D1024789242. Here is a Debug ID from the Connector: D129811334. I removed my other Chrome extensions and it s…
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I just sent support@zotero.org an email. Thanks for your help with this. I have a feeling it may be an issue with my Zotero instead of Google Docs. This problem has persisted to now, and while there were a few times in which the "add/edit citation" …
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I just tried to disable "Automatically update citations" and it once again trapped my document in perpetual freeze. The same problem is also now once again recurring with the citations. I am repeatedly getting stuck on "{Updating}" again. Could Adom…
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That is all correct. However, I just went back through and tried to add a citation and it worked. It is being finnicky with some of my other documents, though: I tried adding a citation into another doc and it didn't work, then I deleted and tried a…
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Also, if you want to see my error report ID from the Connector, it is here: 969314639
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Okay so I reset Zotero again (not my document) and it went back to perpetual loading. Here is the debug ID I got from Zotero: D1608965230 I reset Zotero and the doc and I got this debug ID from Zotero: D590051299 Then, I reset Zotero and the doc a…
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I restarted my doc and Zotero, and that made it so "add/edit citation" did revert to bringing up the bar where I can type in my document. The problem from my first post persisted, however, but in a different form. Instead of a perpetual loading, it …
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Now, when I click "add/edit citation," nothing is coming up, not even the bar where I can type in what document to cite. It is not responding at all when I click that. I made a copy and restored an earlier version and neither work.