dstillman
About
- Username
- dstillman
- Joined
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- Member, Administrator
Comments
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I'm not sure what you mean by that. I'm saying to try to reproduce the problem with a new file with all plugins disabled. If you can, it wouldn't have anything to do with Zotmoov. If you can't, it would.
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You can always just download the files to your local Zotero. (Make sure you're set to download files "at sync time" and do a Reset File Sync History from the Reset section.) Discontinuing a storage subscription never affects your local library.
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From the post: “Rename File from Parent Metadata” has been removed from the item context menu. If a filename doesn’t match the configured filename format (e.g., because automatic renaming is disabled or you changed the format but didn’t choose to re…
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1) Manual renaming is in the item pane now. 2) Changing the renaming format doesn't automatically rename existing files (though it will prompt whether to do so), but if you have "Automatically Rename Files" enabled, changing the metadata will updat…
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What browser?
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You're talking about saving from the Zotero Connector? What browser? Can you provide an example URL and a Debug ID from the Zotero Connector for reloading the page and trying to save?
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That's not something Zotero itself would've done. Nothing in your library has been deleted in the last month. Have you changed your data directory location?
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to report the problem to the plugin's developer.
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We'd have to see a Debug ID for a login attempt.
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There's no difference.
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Every person should have their own Zotero account. To collaborate, use groups.
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You'd have to figure that out yourself — that's something specific to your system. The official tarball and zotero-deb aren't sandboxed. (But is there a reason you're trying to run Zotero from a script rather than using the launcher icon?)
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No, uninstalling Zotero doesn't ever delete your local data. If you've never used syncing, you can just close Zotero and delete your Zotero data directory. If you have, follow instructions from @ridvanbinici to delete all data manually.
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You may have accidentally flattened the bibliography (and likely other previous citations). Try deleting the bibliography and reinsert it. https://www.zotero.org/support/kb/existing_citations_not_detected
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Make sure you're using the latest version of the mobile app. If you continue to have trouble, see Changes Not Syncing.
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I'm not sure what you mean here. Can you explain exactly what you're doing, step by step, and what's happening? See Steps to Reproduce for the kind of description we need. A Debug ID (different from a Report ID) for reproducing the problem would als…
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disk I/O error @oksma: Note, though, that you're getting disk I/O errors in Zotero, which would cause all sorts of things to fail. This is a generic disk error, so we can't tell you specifically what the problem is, but the most common cause is havi…
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Can you provide some screenshots of the error messages you're receiving and explain exactly what you're doing to trigger them? I don't think we've ever seen the error messages you're reporting, so either you're doing something odd here or there's so…
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Sorry you're having trouble, but there's no point in just venting here. If you'd like to fix a problem you're experiencing, see Reporting Problems for the two things we always need in order to help. But for a communication error in Word, see one of…
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Right, no, that's a misunderstanding. I'm explaining that, for the Zotero Connector to redirect a given domain through the proxy, it has to have seen that domain proxied previously, which can only be a result of either your website or the proxy itse…
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But I think you may be misunderstanding what I'm saying? People downloading and installing Zotero on their own computers isn't at all relevant to the question of whether something changed about your institution's proxying behavior. I'm just saying …
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I find myself mistakenly occasionally clicking to the yellow banner prompt, to get rid of the prompt. I'm not sure what you mean by this?
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OK, but again, there haven't been any recent changes to proxy behavior from us, so if you're "suddenly being inundated" with reports, something would've had to have changed on your end.
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(Also, the Zotero Connector should be showing a banner after it redirects a given URL that allows you to remove a given domain from the list of proxied URLs. For technical reasons, that banner at times hasn't been shown properly. If you can reproduc…
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This also could be a change in how your proxy handles unsupported URLs. E.g., if you 1) accidentally proxied google.com and 2) the proxy server started rewriting other unsupported URLs on proxied sites, people who simply did a Google search and foll…
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We haven't made any changes on our end, so this would have to be some change — likely a misconfiguration — on your institution's site. Zotero would only be adding domains that have been proxied by your institution once to its list of hosts for futur…
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I've added a 7.0.32 tag. It's just the latest commit on the 7.0 branch. (And to be clear, 7.0.32 Linux tarballs are available from the download page. You don't need a git tag for that.)
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@oliviacaroline: 1) https://www.zotero.org/support/forum_guidelines#etiquette — you can just explain the issue you're facing without the combative, hyperbolic tone. 2) We've said above in this thread that we'll be adding the ability to hide fields…
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Can you provide a Report ID? Does it happen in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins? You can generate a bibliography with Quick Copy or the word processor plugin in the meantime
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@karenmcmurray2008: I explained this above, multiple times. You’re just clicking the wrong button, or did previously and haven’t closed the yellow bar. Press Esc in the yellow bar and click Add/Edit Citation.
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