Upgrade Storagedstillman
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- dstillman
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Comments
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For problems with a plugin, you'll need to contact the plugin developer. The plugin may need to be updated for Zotero 8.
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Could not remove C:\Users\[…]\AppData\Roaming\Microsoft\Word\STARTUP\Zotero.dotm This is likely due to security software on your computer preventing Zotero from updating the Word plugin. You may need to do a manual installation. See here: https://w…
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Can you try the latest Zotero beta and see how long that takes? This is likely mostly a result of having a huge number of annotations in the database. There's more we need to fix, but there's a change in the beta that might speed things up a bit.
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Yes. 7.0.16 should’ve auto-updated by now for most people, but if it didn’t, reinstalling from the download page will fix it.
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Update to the latest version of the Zotero Connector, 5.0.194. This was due to a change in Edge, and we pushed a fix yesterday. https://forums.zotero.org/discussion/comment/505971/#Comment_505971
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But you're saying it runs fine from the command line? If so, it doesn't seem like there's a dependency problem. You don't really need to worry about warnings and errors in the terminal if you're not experiencing a problem, which it sounds like you'r…
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Are you running the Zotero desktop app locally? Is it set up for syncing? If so, does the username in the Sync pane of the settings match the account you're logged into on this website?
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It's not clear what you mean here. See Reporting Problems for the two things we always need in order to help.
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What version of the Zotero Connector do you have, and in what way is it not working? What do you mean by "tried for the first time to cite something"?
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Can you provide a Report ID from Zotero and some screenshots of what you're seeing?
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Fixed in the latest beta — thanks.
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Should be fixed in the latest beta — thanks.
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Do you have your Zotero data directory on a network drive or in another non-standard location?
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What @aborel says about the "usually", but no, there aren't any major changes here in Z8. We're planning to take some steps to try to reduce Zotero's own memory usage — predominantly in the reader, but elsewhere as well — in future versions.
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I tried the debug ID process, but I got an error message. What error message? You should also make sure you're trying with Zotero 8, which came out yesterday.
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By "all the text that's available" I mean your terminal's entire scrollback buffer — ideally hundreds or thousands of lines. If it's easier to redirect to a file, you can do that.
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@sekercilerzade: It's explained how to do exactly that above. https://www.zotero.org/blog/zotero-8/#reader-appearance-panel-with-theme-support
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You can redirect the output to a file with > log.txt, but if it stopped, you can just copy all the text that's available and send that.
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(Please start new threads for new issues — the thread you posted to isn't related. I've moved this to a new thread.) It's extremely unlikely that you lost any data from updating. What exactly are you seeing? Can you provide a Report ID?
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You launch Zotero with ./zotero, not ./zotero-bin, so it's ./zotero -safe-mode to launch in Troubleshooting Mode. Can you launch with ./zotero -safe-mode -ZoteroDebugText and, after reproducing the hang, send the output to support@zotero.org?
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Now that we're showing annotations in the items list, we can probably add Export Note for an annotation selection.
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1) Right-click on the attachment in the items list → Add Note from Annotations 2) Right-click on the newly created note → Export Note
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I don't want to get too far afield discussing plugins here. Zotero 8 wasn't a rapid release and required more substantial plugin changes. Faster future releases will by definition be smaller. But I'll just say that the goal is to make it easier for…
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"account settings" by definition means the website — you can't make changes to your account in the desktop app — and is a direct link to the settings. The link was just outdated after a reorganization of the settings. I've fixed the link.
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OK, we're looking into this. Is this on a hard disk or an SSD?
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@cpsyctc: Also, can you provide a screenshot of the whole window, either here or in an email to support@zotero.org with a link to this thread? Can you reproduce this in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”)?
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OK, be sure to mention when you're on the beta. Please try 227.
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All OS-compatible version updates will be automatic going forward, and we won't be supporting older versions. Part of the point of rapid release is to try to ensure that everyone is on a recent version, not an old version that we can't fix problems …
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No, that's fine.
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For problems with a plugin, you'll need to contact the plugin developer.