Upgrade Storagedstillman
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That's a different issue, so moving this to a new thread. The last step of the troubleshooting steps linked from the error message would have let you isolate the problem in the document, but you can also see the corrupted citation in the error mess…
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What citation style?
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Update to the current version of the Zotero Connector and reload Google Docs.
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@mariemallew: Make sure you’ve reloaded Google Docs. If you’re still having trouble, provide a Debug ID from the Zotero Connector for reloading the page and reproducing the problem.
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@annastoemkjaer: What browser? 5.0.207 is available for Chrome and Firefox. If you're using another browser, this thread isn't relevant and you should start a new thread with more details.
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https://www.zotero.org/support/contact_us
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You can send the document (or an excerpt of it) to support@zotero.org with a link to this thread if you want us to take a look, but again, Zotero just uses standard Word fields, so if they’re not appearing as fields anymore, that’s by definition som…
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This is for your IT department to do. All they need is the Zotero.dotm file, and they should know how to do it. https://forums.zotero.org/discussion/comment/414466/#Comment_414466
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Do you have "Automatically update citations" disabled in the plugin's Document Preferences?
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Note that Troubleshooting Mode isn't intended as a permanent fix for anything. You should manually disable any plugins and try restarting in normal mode. If this is still happening in normal mode, there's something wrong you'll need to fix. What OS…
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Update to Zotero Connector 5.0.207, which should fix this.
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Update to Zotero Connector 5.0.207, which should fix this.
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Zotero creates standard Word fields. If they're flattened, the document was saved in some format that broke them, and I'm afraid there's no option other than to reinsert them or revert to an earlier version of the document. https://www.zotero.org/s…
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That's an outdated version of Zotero, then. For security reasons, older versions are no longer able to log in for syncing, except immediately after a successful password reset.
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Fixed now in Zotero Connector 5.0.207: https://forums.zotero.org/discussion/comment/513084/#Comment_513084
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Fixed now in Zotero Connector 5.0.207: https://forums.zotero.org/discussion/comment/513084/#Comment_513084
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Sorry about that. This is fixed in Zotero Connector 5.0.207, available now. (There was a change in Google Docs a few days ago that broke citing in some documents. Zotero Connector 5.0.205 included a temporary workaround. 5.0.206 was supposed to be …
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Fixed now in Zotero Connector 5.0.207: https://forums.zotero.org/discussion/comment/513084/#Comment_513084
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Fixed now in Zotero Connector 5.0.207: https://forums.zotero.org/discussion/comment/513084/#Comment_513084
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Delete your library completely and import properly using the built-in Mendeley importer. https://www.zotero.org/support/kb/mendeley_import
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https://www.zotero.org/support/word_processor_plugin_troubleshooting#zotero_tab_does_not_appear_in_the_word_ribbon You'll need to say more. What OS, what Word version, and what exactly have you tried? Is this an institutional computer?
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That's a 423 Locked error from your WebDAV server. You'd have to ask your provider for help.
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You're trying this within the Zotero app or from a browser? Can you provide a Report ID for reproducing this?
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Upgrade to the latest version of Zotero. For security reasons, older versions are no longer able to log in for syncing, except immediately after a successful password reset.
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The Zotero add-in is signed. Your IT department would have to add the certificate as a Trusted Publisher.
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.
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We always need an example URL for problems with saving. If you're having trouble saving across many sites, see Troubleshooting Problems Saving to Zotero.
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For problems with a plugin (e.g., the Translate plugin), you'll need to contact the plugin developer.
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What do you mean by “when the imported type is standard”? Can you provide a Debug ID for reproducing this?