Upgrade Storagedstillman
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Comments
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Can you share the name of the item, either here or in an email to support@zotero.org with a link to this thread?
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@Seamusuga: The mobile apps only support stored files.
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https://www.zotero.org/support/kb/existing_citations_not_detected
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See Changes Not Syncing.
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A local HTTP API is now available in the Zotero 7 beta: https://groups.google.com/g/zotero-dev/c/ElvHhIFAXrY/m/fA7SKKwsAgAJ
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https://github.com/wshanks/Zutilo
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Sorry about that. The built-in PDF reader has been completely rewritten in Zotero 7, currently in beta, so whatever this was, it's unlikely to be reproducible in that. If you see it again in Zotero 7, let us know.
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Can you provide a Report ID to start? Also I noticed, when reading pdf right click on it is not working. It opens the context menu and closes suddenly. Sounds like this: https://forums.zotero.org/discussion/comment/456381/#Comment_456381
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Did you by any chance delete a PDF page outside of Zotero? E.g., a cover page? The annotations are just off by a page. Can you share a screenshot that includes the annotations sidebar on your iPad?
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No, unfortunately this is (somewhat inexplicably) a problem with the popular PDF library we use, so it affects many apps on Android. We've reported it to them and are hoping for a fix soon. Note that you can still highlight multiline passages witho…
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We've greatly improved accessibility in the Zotero 7 beta, including making the default citation dialog much more accessible. You might want to try that.
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Can you provide a Report ID to start? What exact macOS and Word versions? Can you reproduce this in a new, empty document, or only in an existing document? If the latter, approximately how many citations, and how long have you waited?
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That's not enough info, and the debug output doesn't actually show any sync attempt. You'll need to follow the steps again carefully for us to be able to help.
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First, make sure you're running the latest version of the Zotero Connector for Chrome, 5.0.130. If you're still seeing this, can you provide an example URL where you're seeing the scroll bar?
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This is a generic storage I/O error — there's no way for us to tell you specifically what the problem is. The most common cause is having your Zotero data directory on a network filesystem or in a cloud storage folder (where it should never be), but…
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See Zotero Toolbar Doesn't Appear and the platform-specific steps linked from there, and if you're still having trouble, let us know exactly what you tried, in your own words, and what happened at each step.
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The iOS app syncs automatically. You can do a manual sync by pulling down on the items list, but that should almost never be necessary.
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That means what it says — your system settings only allow apps from the Mac App Store (which is not the default setting). You can change that from the Privacy & Security (or Security & Privacy in older macOS versions) system settings pane.
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No, that’s correct, thanks.
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One more thing: if you select the attachment item in Zotero and run this from Tools → Developer → Run JavaScript, what's the result? ZoteroPane.getSelectedItems()[0].attachmentSyncState
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Parent items are collapsed by default, including whenever you switch to a new collection. The attachments will only appear if you've expanded the parent items or have done a search that matches child items. You can always click an item and press - …
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Ah, OK, when you copy files between libraries, we copy the entire attachment folder, including the supplementary files (.zotero-ft-cache, etc.), and I guess we preserve the date on those. We'll investigate the upload issue.
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OK, yes, these will both be fixed by the next Connector update for Chrome, which should be available within the next couple days. Sorry for the trouble.
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the file was added to the group library after being added to zotero I'm not sure I follow. The item was added to Zotero on June 5th, so how could the file on disk have been created on June 1st? Did you add this on this computer, or was it added on a…
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Though, actually, we may have a fix for those sites — IEEE Xplore, very likely — already submitted to Google. Basically, sites where the page is built dynamically after it's first loaded may not work properly in the current version for Chrome.
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Can you provide exact URLs where you're seeing this, as well as a Debug ID from the Zotero Connector for reloading the page? (No need to try to save.)
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Are the date and time on your computer wrong? That file appears to have been created 4 days before the item was added to Zotero. Can you provide a Debug ID for opening that file locally?
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Based on the debug output, that shouldn't be a file that exists locally on your computer. You can paste "LX3RZBHL" into the Zotero search bar in All Fields & Tags mode to see that attachment. I suspect you won't be able to open it. And if you do…
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No, you need to click on the actual attachment and provide the URL for that.
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OK, but see the instructions. You're not providing all the info we need depending on the exact file you're referring to. For a file that exists locally that can't be opened in the web library: For Zotero Storage, include the URL from the web librar…