dstillman
About
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- dstillman
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- Member, Administrator
Comments
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Well, in a large document, a Zotero operation can take a while (e.g., multiple minutes), but generally, yes. And if no one else is actually in the document, you're obviously fine.
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You shouldn't override the lock if there's a possibility other people are editing citations in the document, or if you've opened the document in another tab and have been using Zotero there. If you're sure neither of those is the case, it's safe to …
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If this is a shared document, that may just mean what it says. If you're the only person editing it, something may have gone wrong on Google's end, and you can override the lock from that dialog.
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@Jamesbearden: Note that you responded in a thread of yours from 2014. I've moved your comment here.
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No, setting up Zotero on a new computer won't wipe out your existing library. It's just like any other sync system (Dropbox, etc.) — you can obviously start using it on a new computer.
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Yes, Zscaler is known to block Zotero 6, because it identifies as an older version of Firefox. The Zotero 7 beta will work.
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We'll look into that error, but note that your attachment paths are totally messed up — it looks like you previously set the Linked Attachment Base Directory to your Zotero data directory, which is never correct and could cause all sorts of bizarre …
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@lots-salt: You tried too many times with the incorrect username or password and were temporarily blocked. It will let you try again after a little bit, or you can reset your password and try again immediately.
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@Rubipreet: I answered this above. There is no "installation file" for Chrome and Edge.
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I'm not sure what you're referring to. You changed some Windows compatibility setting for the app itself? I would think uninstalling completely and reinstalling would reset that (your data won't be affected), but if not, I think you can change those…
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We always need an example URL for problems with saving.
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For problems with a plugin (if that's what you're referring to), you'll need to contact the plugin developer.
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If you want to debug it, we'd want to see a Debug ID for clicking Add/Edit Bibliography, after restarting Zotero.
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OK, so for your existing document, you may just not be waiting long enough, or your document may be too big for Google Docs. We can debug this, but as adamsmith says, if you're in a rush you may have better luck moving the document to Word or LibreO…
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I linked to instructions.
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Meaning it doesn't work with a single citation in a new, empty document? That would be very unusual. Can you provide a Debug ID for that?
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https://www.zotero.org/support/kb/no_toolbar_button
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We've reproduced this and submitted a new version of the Connector with a fix. It should be available within the next day. We've also added a dynamic blocklist so we can fix sites with conflicts like this more quickly. Note that it won't be possibl…
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You're seeing that just when you open the settings? Can you provide a Debug ID for reproducing this?
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@geeljy, @bbking, @atyshka: OK, please try beta 92.
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OK, then see above. This is very unlikely to be a general issue, so we can't help without seeing a specific PDF. We'd also want to see a Debug ID for reproducing it.
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1) Make sure you can reproduce this in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. 2) If you can, provide a link to a PDF where you can reproduce this, or email one to support@zotero.org…
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These were showing in non–U.S. English locales. Fixed now in beta 92.
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@lsc3688: Fixed now in beta 92
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@jiaojiaodubai23: Fixed now in beta 92
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Fixed now in beta 92, and we've also made it highlight the parent collection of a collection in the trash.
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@mjthoraval: Fixed now in beta 92
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@untill: 5.0.136 is out now. Thanks for reporting.
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To be clear, the main thing that does is disable your third-party plugins. The next time you restart Zotero, they’ll be re-enabled. You may need to re-enable them one by one to figure out which is causing the breakage.
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Added — thanks.
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