dstillman
About
- Username
- dstillman
- Joined
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- Member, Administrator
Comments
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What do you mean by "headings"? The titles of the feed entries, or something else? And do you mean when you move down the items list?
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(I deleted your comments in the other threads, since you're conflating multiple things here and it wasn't clear what you were referring to, and because posting the same thing to multiple threads is distracting and unhelpful.) These are two separate…
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We'll fix — thanks.
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We always need an example URL for problems with saving. (And we only ever want Report IDs here, not error output. We'll excerpt relevant parts as appropriate.)
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Restart Zotero and try syncing again. If it still hangs, we'd want to see a Debug ID for Zotero startup through a few minutes of the spinning, using the "Restart with Logging Enabled…" option.
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Depends on the style, but make sure you've only entered the actual number into the Volume field, not the word "Volume".
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(1)(+0000003): { "name": "Error" "type": "Google Docs ScriptError" } See the last step on Troubleshooting Errors in Word Processor Documents. If this doesn't go away on its own, you may need to make a copy of the document (File → Make a cop…
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Not clear what exactly you've done or what "it doesnt seem to work" means. See Reporting Problems for the things we'd need to help you.
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The message means what it says. If the files aren't available online, they haven't been synced from the computer where they were added. That's the case for the file you mention above. You increased your storage space last year, but if you were alrea…
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Not exactly sure what you mean here. Can you explain exactly what you did, step by step? Annotations belong to attachments, and if you delete an attachment and restore it from the trash, the annotations should certainly still be there. (They're the…
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Those are Report IDs. We need a Debug ID. Follow the link for instructions. That DOI works for me.
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Many more posts to this thread in the moderation queue from people having trouble with this, including people breaking Zotero data syncing, so I'm going to close this thread. The workaround from @lisheng.zhou for Zotero 6 is correct and will work, …
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Some apps request an exemption from Apple to allow them to make non-HTTPS connections to remote servers. We don't, and this example shows exactly why.
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It would have the same items if you imported the same files multiple times, and that would certainly explain why you would have such a huge library. You should sort by Date Added and delete entire sets of duplicates, and then empty the trash.
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When did you add the files, and when did they sync? Indexing of synced full-text content isn't performed immediately at sync time — it happens in the background when the computer is idle.
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Thanks — I can reproduce that on Windows. That may just be a Word bug, but we'll take a look. It doesn't happen on macOS, for what it's worth.
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You should try the beta. Again, be sure to get the 64-bit version.
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Once again, you didn't actually send a file. Sorry, but we can't keep going here. As I say, if you're affiliated with an institution, you should ask your library or IT department to help you follow our instructions to fix this.
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Right, so those Ness citations are for three different items. You didn't actually replace them with citations pointing to the same item in your library. Same with the others. I don't know what to tell you here — you're just not actually following t…
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You didn't attach a file.
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You don't have to delete anything yet. The point of posting here is to let us help you and suggest things to do before you try drastic things that we don't recommend. Is Zotero crashing or is it freezing? Crashing means that it's actually closing. …
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@aktn_laurac: You sent us screenshots, not the document.
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It sounds like you just still haven't replaced one of the citations in the document. If you toggle field codes, you should be able to find the citation for the other item, but if you send the document to support@zotero.org with a link to this threa…
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Again, you need to do this for every single affected citation. If you stop for a moment and take a breath, I think you'll understand this: you have citations in your document that are no longer linked to Zotero, so Zotero is treating each one as a d…
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The text I quoted above tells you exactly what you need to do to fix this. You need to delete the citation in Word and then reinsert with Add/Edit Citation, choosing from the library section rather than Cited. Do that for each of the affected citati…
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Deleted Items If you've made sure that the author's name is formatted consistently in Zotero, one or more of your items may be pointing to an item that you've deleted from Zotero. When this happens, Zotero uses metadata embedded in the document ins…
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There are multiple possibilities listed on that page. It explains exactly what to do.
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It's just one of the things on this page: https://www.zotero.org/support/kb/given_name_disambiguation
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But you want to allow data and file syncing in general, just not local files?
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https://www.zotero.org/support/privacy#permissions_warnings
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