dstillman
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- dstillman
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Comments
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(Please start new threads for new issues — the thread you posted to isn't related. I've moved this to a new thread.) [JavaScript Error: "An unhandled exception occured. [getDocument:y:\zotero\word-for-windows-integration\build\zoterowinwordintegrati…
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Can you generate real-time debug output for the crash and email it to support@zotero.org with a link to this thread? Zotero 6 is still available on the download page, so if that works, you can switch to that to continue working. We may have other q…
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer. If n…
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That error pretty much means what it says. If you moved files from another computer (particularly without using Migration Assistant, which should do this correctly), you may need to fix permissions so that your user account can read and write all fo…
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Can you provide a Report ID after triggering this?
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@Mariya178: From the post: All plugins need to be updated for Zotero 7. If there’s a plugin you depend on, check with the plugin developer to see if a version is available for Zotero 7.
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In general, see Installation error. But deleting the LO profile folder (one of the steps there) usually fixes this specific problem.
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@Aamy: If you're actually getting a 503, that's an HTTP 503 Service Unavailable error from your WebDAV server. You'd have to ask them for help.
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That's a 403 Forbidden error from your WebDAV provider. That's all we can tell you.
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You can hold down Option when starting Zotero to start in Troubleshooting Mode to start without plugins. But if this really happened right after you changed the storage location, what did you change it to? See Reporting Startup Errors (including "…
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First, there's no reason to be running the 32-bit version, so you should remove that completely and install the 64-bit version. Beyond that, what exactly happens when you start it from the console? Does the process close immediately and put you bac…
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Wait, so you're no longer getting the "module record has unexpected status" error?
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Can you provide another Report ID and a screenshot of the UAC settings pane after restarting your computer?
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I'm not sure what you mean here. Can you ask explain the problem in your native language? Be sure to explain exactly what you're doing — see Steps to Reproduce for the kind of description we need.
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Do you mean it will then display it visually in the item itself? No, I'm saying that the filename will be automatically changed as you edit the metadata, so you'll never need to manually run Rename File from Parent Metadata.
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https://www.zotero.org/support/kb/could_not_find_a_running_word_instance
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Can you provide a Debug ID (different from a Report ID) for Zotero startup through reproducing an error, using the "Restart with Logging Enabled…" option?
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Try now.
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(Please always start new threads for new issues — the thread you posted to isn't related in the slightest. I've moved this to a new thread.) We'll need you to say what the actual problem is that you're experiencing. See Reporting Problems for the t…
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For Linux: https://forums.zotero.org/discussion/comment/470574/#Comment_470574
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@slipthay: Thanks. It looks like Firefox doesn't enable auto-scroll by default on Linux, but does enable middle-mouse paste. I'm not totally clear on the interaction between those if both are enabled or how Wayland (which Zotero 7 now uses if availa…
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Fixed in 7.0.1-beta.1
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Fixed now in 7.0.1-beta.1, and the fix will be in 7.0.1 soon.
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They're not meant to be resizable — that's just a bug under Wayland. We're hoping to fix it, but we don't have a solution at the moment.
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If this is Windows, see https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons
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This is a bit complicated, but we've made some improvements in 7.0.1-beta.1. Details here: https://github.com/zotero/zotero/issues/4517 Abridged version: you should be able to set Language to 'en' (or anything other than one of the RTL languages) …
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@mjthoraval: Fixed in 7.0.1-beta.1
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Is this an institutional computer? Are you running non-standard security software? What happens if you start from the command line with debug output logging? https://www.zotero.org/support/debug_output#logging_to_a_terminal_window
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I've updated on two different computers and both ran into the same problem @littlefield: What "problem", though? Presumably you didn't go to Tools → Plugins looking for the word processor plugins for no reason. What were you actually troubleshooting?
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@samanthaculp: You're aware that there's a Zotero iOS app? You're already syncing files, so you can just use that and get the benefits of native Zotero annotations.
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