Upgrade Storagedstillman
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See Troubleshooting Errors in Word Processor Documents. The last step explains how to quickly find what's breaking it.
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You can copy items from your personal library to a group library without child notes by adjusting the settings at the bottom of the General pane of the Zotero settings, but you can't have notes in the group library that other group members can't see…
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On JSTOR you have to open the PDF on the site first and accept the terms and conditions. Did you do that?
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Close Zotero, delete Zotero from Applications, restart your computer, and reinstall Zotero. Your data won't be affected.
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@mkostura: "No" should work. If it's not working for you, can you tell us whether you have a C:\Program Files (x86)\Zotero and/or C:\Program Files\Zotero folder and what's in them? (You can just share a screenshot of the file list.) After that, sim…
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I'm not sure why you think that? Simply select items in the center column and drag them into any text field.
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Can you provide a screenshot and a Report ID?
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Close Zotero, go to your Zotero profile folder, and delete secmod.db. Then try again. We'll add in an automatic fix for this in the next version.
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You'll need to follow the steps on that page to troubleshoot this. https://www.zotero.org/support/kb/connector_zotero_unavailable
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The download page has installers for both Zotero 6 and 7.
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Can you provide a Debug ID for reproducing this?
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That's an HTTP 503 Service Unavailable error from your WebDAV server. You'd have to ask them for help.
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Copy the data directory or sync. Don't use export. https://www.zotero.org/support/kb/transferring_a_library
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You can't have your data directory in OneDrive. https://www.zotero.org/support/kb/data_directory_in_cloud_storage_folder
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Great, we'll put in an automatic fix in the next release. Thanks for your help debugging this!
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Sorry, I meant key4.db, but I was actually able to reproduce this with the folder you sent. Try closing Zotero and deleting only secmod.db. Does that fix it?
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You're almost certainly looking at the wrong Library folder. This is the Library folder in your home folder, not the one at the root of your disk. If you're running Zotero, you definitely have a Zotero folder at /Users/:username/Library/Application…
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The linked page has instructions for finding the folder. It definitely exists.
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Can you make a ZIP of your Zotero profile folder and email it to support@zotero.org with a link to this thread? After that, try deleting key9.db and logins.json and then restarting Zotero. But please do send the ZIP first if you can.
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OK, if you're still seeing this, please try the latest Zotero beta and let us know if that fixes it for you. (We can't test this ourselves, so unfortunately we need to guess here until we're able to speak with somebody at Cisco, but we've made a ch…
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OK, that was key — we can reproduce this when running Windows with the Administrator account (which generally is a bad idea, for what it's worth). Could you try the latest Zotero beta and let us know if that fixes it for you?
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OK, please report this to the plugin developer.
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need. (Also, the Chinese translation misspells "Zotero" there… I've fixed that.)
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. Does that fix it?
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. Does that fix it?
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You have a full library online. Did you sync with a different account?
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No, EPUB support isn't yet available. You don't need to ask about this — we'll announce EPUB support when it's ready, and if you're using the beta, you'll know it's there because you'll be able to open an EPUB within the app.
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User canceled primary password entry Can you make a ZIP of your Zotero profile folder and email it to support@zotero.org with a link to this thread? After that, try deleting key4.db and logins.json and then restarting Zotero. But please do send the…
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Can you restart your browser, reload Google Docs, and then provide another Debug ID for Zotero startup through reproducing this, using the "Restart with Logging Enabled…" option?
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When I hit the Zotero button in Word to bring in my references it brought in 2 pages What button, exactly? Note that copying the bibliography itself won't accomplish anything — a Zotero bibliography is just a representation of the Zotero citations …