Upgrade Storagedstillman
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- dstillman
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Comments
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I don't believe that plugin has been updated for Zotero 7.
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https://forums.zotero.org/discussion/comment/471369/#Comment_471369
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Can you provide some screenshots showing the original problem, and a Debug ID for reproducing it? Please start new threads for other issues.
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It hasn't been removed. (That announcement is from 2018 — it's been a feature for many years.) The regular item can't have a child PDF attachment already and needs a DOI or URL. If you're having trouble, we'd want to see a screenshot, either here o…
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Also, just to be clear, this is a personal computer, not an institutional computer? If none of the above works, we might need a log from Process Monitor for starting Zotero and reproducing this error. There are instructions here for generating that…
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Rest assured, I didn't run Zotero in administrator mode during the above troubleshooting process. You said you did above: "I tried running Zotero in administrator mode, but it still didn't work." Have you tried uninstalling Zotero and reinstalling …
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You can also try deleting C:\ProgramData\Zotero, if it exists. And for good measure, restart your computer. (Note, by the way, that you should never run Zotero (or almost any other program) as Administrator. That's never a troubleshooting step, and…
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Sorry, I'm not clear what you're asking here. You should also not expect us to know what "EasyScholar" is. Can you provide precise steps to reproduce whatever problem you're seeing, and also provide a screenshot with all plugins disabled that shows…
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https://www.zotero.org/support/creating_bibliographies
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Something's not right on your system if you're getting this on a new computer with no transferred files and no non-standard security software. I tried to open the Zotero Profile folder and it was empty Can you share a screenshot of that, either here…
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OK, please report that to the plugin developer.
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https://www.zotero.org/support/kb/files_not_syncing As suggested there, you're just at your file storage quota, so additional files aren't being uploaded from the computer where you added them and won't be available on other devices.
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For (1), start by updating to Zotero 7 via Help → "Check for Updates…". We can't help with Zotero 6 anymore. If you're still having trouble, make sure the citation dialog isn't just appearing behind your other windows. That's the most likely thing …
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Sorry this was such a hassle for you, but a problem like this wouldn't be caused by Zotero. Generally speaking, the installer should always be able to replace a previous installation without a reboot. If files are in use for some reason, or if somet…
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If this is Windows, see https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons If this is macOS, see https://www.zotero.org/support/word_processor_plugin_troubleshooting#word_could_not_communicat…
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@saramarmarchi: No, absolutely don't do that — that will lock your citation and prevent Zotero from updating it as necessary as you continue to work. Again, this is correct for IEEE. If you want citations that don't match IEEE, you should pick a dif…
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See Steps to Reproduce for the kind of description we would need. You can also provide a screen recording, either linked here or in an email to support@zotero.org with a link to this thread. (We’ll respond here either way.)
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Crashes as in closes completely? What are the exact steps you're taking to reproduce this?
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It might be too late now, but if this happens in the future, you can always just close the document without saving it. It might have auto-saved at this point, though. If you haven't closed the document, you can also try undoing, but otherwise you'd…
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That's a good idea — we'll do that.
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How long did you wait? Currently, if you include annotations, the progress dialog closes before the file export finishes. If you've waited and you think it's not working, we'd want to see a Debug ID for reproducing it. You can keep the View Output …
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https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons
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[JavaScript Error: "item.getCreators is not a function" {file: "jar:file:///C:/Users/[…]/AppData/Roaming/Zotero/Zotero/Profiles/c292ydfp.default/extensions/betterauthors@github.com.xpi!/chrome/content/scripts/betterauthors.js" line: 6209}] @yjbo: Re…
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Did you transfer files from an older computer? It would be very unusual to get this on a new computer with no transferred files. Assuming there's an older Zotero profile folder, you could fix its permissions, but the easiest option is just to delet…
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(This is where all support happens.) This is some message from Windows, not from us, and isn't anything we've see before. What exactly are you doing, step by step, to trigger this?
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https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons
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The only plugin I have is Better BibTex. […] Although I've noticed that since disabling it, the CPU when idle is sitting around 0.2% as opposed to 3.0% - 6.0%. If you can reproduce that reliably, you should report it to the BBT developer on GitHub.
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We're planning to offer this as an option when unlinking citations, yes.
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@marjochs: That's a bit of a misunderstanding. We rate-limit logins by IP address, among other things, so if everyone in the classroom is behind a single external IP address (which is the case for you), it only takes one person repeatedly trying to …
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This will be fixed in the next beta.