dstillman
About
- Username
- dstillman
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- Member, Administrator
Comments
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@sean.cavany, @rafisics: To be clear, that's the current line in Zotero. You shouldn't have to do anything other than re-run set_launcher_icon unless you made a copy of the desktop file elsewhere or aren't using the official tarball. (Our instructio…
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I don't really know what you're asking here. If you're still getting the "disk I/O error" message, it's due to the location of your data directory. If there's some other problem, please step back and explain exactly what you're experiencing and whe…
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Just restart Zotero.
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View → Use Dark Mode for Content
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Assuming this is Windows: https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons
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Email support@zotero.org with details and we can look into it.
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https://www.zotero.org/support/kb/word_field_codes
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See the second link. If you have your data directory in a cloud-storage folder, that's the problem, and we can't help you further until you move it out of there.
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And to be clear, this isn't new in any way — when there's no other metadata available for the page, the DOI translator always takes precedence. But in a future update, we'll be changing it to always offer basic saving of the current page at the top …
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We can look at a Debug ID for a Verify Server attempt that fails, but if you're getting an error that the server can't be reached, see Connection Error.
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https://www.zotero.org/support/kb/data_directory_in_cloud_storage_folder
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That's a 403 Forbidden error from your WebDAV provider.
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It's what it says above — you're being blocked by your WebDAV provider for making too many request.
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Paste 'Y6QT7D9N' into the search bar in All Fields & Tags mode in the library root. That's some file with a very strange extension. Do you know what that file is? Can you open it in the PDF reader? If not, does it open if you rename it with a .…
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That page was created by a community member in 2018. It shouldn't be there, and I've deleted it. Sorry for any confusion. (Honestly, though, I wouldn't recommend anyone use Opera at this point. They apparently hired some scammy SEO company that con…
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Sorry, we don't support Opera and never have.
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See Reporting Problems for the two things we need to help you. (You provided a Report ID from the Zotero Connector, not the Zotero app, and you didn't explain what you're actually doing and what's happening. You can include a screenshot.)
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(Please start new threads for new issues — the thread you posted to isn't related. I've moved this to a new thread.) https://www.zotero.org/support/kb/corrupted_database
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https://www.zotero.org/support/google_docs#menu_doesn_t_appear
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It looks like that was a file you saved a number of years ago, and for some reason it was detected as an image file. But are you actually seeing this for other files? That's the only file that seems to have been detected that way.
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You can switch sync accounts from the Sync pane of the Zotero settings. Make sure you've fully synced your existing account, aren't receiving any sync errors (e.g., due to being out of storage), and can access all your data and files in the web lib…
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[JavaScript Error: "HTTP GET https://[…]@dav.[…]com/dav/zotero/ZRRVN9LA.prop failed with status code 503: BlockedTemporarily Too many requests are received recently That's just an error from your WebDAV provider.
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Well, it's not clear if the problem described on that page is actually what you're seeing. What style is this? If you switch to another style (e.g., APA) and back, are the numbers correct?
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https://www.zotero.org/support/kb/existing_citations_not_detected
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We really need that file to help further. I linked to instructions above for locating your profile folder.
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Can you go to your Zotero profile folder and email the session.json file to support@zotero.org with a link to this thread?
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Ah, yes, to clarify, in Zotero 7, emoji in tags appear in the items list regardless of whether a color is assigned to the tag. So if you used the DOI Manager plugin and it assigned those tags, they would now appear in the items list. If you don't wa…
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Can you provide Debug IDs from Zotero 6 and 7 for Zotero startup through reproducing this with the default citation dialog, using the "Restart with Logging Enabled…" option?
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Again, you should follow the precise steps on the Files Not Syncing. We don't know your specific computer setup or the history of when you used what computer with what storage quota, but the page walks you through exactly what to do to resolve this.…
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You can turn off auto-sync from the Sync pane of the Zotero settings, but that wouldn't affect notes specifically — that would affect all data. That would mean that, unless you clicked the Sync button in the toolbar, Zotero wouldn't sync any data wi…
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