Upgrade Storagedstillman
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- dstillman
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https://www.zotero.org/support/file_renaming#attachment_title_vs_filename
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Folks, we don't have anything to do with Boox. If you're having trouble with Boox software, you need to report it to them.
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https://www.zotero.org/support/kb/data_directory_in_cloud_storage_folder
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It's Tools → Plugins in Zotero 7.
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Can you share a screenshot of what you're referring to?
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No, that's a misunderstanding. The Zotero Connector is a browser extension. The Zotero app is available as an installer and a ZIP for both Zotero 6 and Zotero 7.
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We always need an example URL for problems with saving.
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Right, so try renaming it with a .pdf extension.
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NKP63YLG, but again, we can't keep doing this. You'll have to take it from here.
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Oh, if you're exporting with "Export PDFs…" that will always include annotations. But if you just want the files, you can select the attachment items directly (manually or by doing a search like "PDF" that matches them in All Fields & Tags mode…
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You don't need to erase it. You can just deselect until this is fixed — or as I say, just uncheck "Include Annotations". And please do send us the file.
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@lambertl: Oh, well, also, if you're not actually using PDF annotations, you can just uncheck "Include Annotations" in the export options window. That should greatly speed up the export and also avoid this error, even with that item selected.
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(3)(+0000000): Exporting PDF for item 4/EQQHY4LH (1)(+0000011): Error: Worker 'export' failed: {"annotations":[],"error":"{\"message\":\"Invalid Root reference.\",\"name\":\"InvalidPDFException\"}"} export/
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No, Umeå never had institutional storage. What made you think it did?
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Are you saying you're only seeing the App Store link on a Mac? In what browser? Can you provide a screenshot?
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Those aren't from Zotero. They're from a plugin you installed. ZotFile used to create these. I don't know if any current plugins do.
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Exactly what I said? The View menu has Font Size and Note Font Size.
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That debug output still doesn't include what we need. It looks like you perhaps left it on while Zotero was idle, at which point it started doing background full-text indexing. Again, from the linked page: 2. Immediately perform the relevant action …
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The linked page explains how to produce a Debug ID for a given operation. That's what we need.
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I specifically said we need a Debug ID that covers the export attempt. You haven't provided that. Nothing else is going to get this fixed.
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We can't help without the Debug ID.
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You can go to Help → Debug Output Logging → View Output to see when it stops logging anything, which would mean it stalled and we'd want to see the log at that point. If it's still logging, it's still doing stuff.
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I'm not seeing an export attempt there.
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https://www.zotero.org/support/kb/connection_error
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Note Font Size is a separate setting in the menu. The tab text not resizing may have been an oversight. We'll think about supporting that. (Of course, even at the default font size there's only room for a small number of characters, so unless the t…
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Can you provide a Debug ID for reproducing this? (Also, while you don't say why you're doing this, just to be clear, an export isn't a backup.)
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Does it happen with all PDF files or only some? E.g., if you close all tabs except for a basic PDF with only text, does it still happen? Does this happen after restarting your computer, before starting other programs? If you open Task Manager, are …
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer. If it…
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No, this is a misunderstanding, and these steps are incorrect. set_launcher_icon replaces the Icon= line in the bundled zotero.desktop file with the correct path to the icon file, which is also bundled. For Zotero 7, the icon is at icons/icon128.pn…
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.