Upgrade Storagedstillman
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- dstillman
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Comments
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@pbragge: Quick Copy refers to both copying and dragging. Zotero 7.0.21 fixed Quick Copy with Chicago styles selected, but re-selecting a style in the Export pane would also have worked, as I say above. Zotero 7.0.22 fixed a delay when dragging du…
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We're not able to accommodate requests for security questionnaires or other custom documentation, but you can find the information we make available about security and privacy on these pages: https://www.zotero.org/support/security https://www.zote…
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suddenly i can't add the bibliography Meaning what, exactly? Can you provide a Debug ID from the Zotero Connector (rather than Zotero) for reloading Google Docs and reproducing the problem?
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(Please start new threads for new issues — the thread you posted to isn't related. I've moved this to a new thread.) What exactly do you mean when you say "Nothing will open"?
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Click Groups at the top of this page, click on the group name, and click Leave.
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https://www.zotero.org/support/kb/given_name_disambiguation
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https://www.zotero.org/support/kb/citations_underlined
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See Changes Not Syncing.
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See Files Not Syncing, and provide the requested info if you're still having trouble.
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Sorry, we can only help with the official tarball (even if the AUR package is just a wrapper). You should test with that. You can also try the Zotero beta. https://www.zotero.org/support/installation#linux
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For problems with a plugin, you'll need to contact the plugin developer.
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We can't help with EppiReviewer in any way, but if your question is just about Zotero syncing, please provide a Debug ID for Zotero startup through 10 minutes of syncing, using the "Restart with Logging Enabled…" option.
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This is pretty strange. How did you copy the files? Is this a personal or institutional computer? Is there anything non-standard about this setup? Is this a new install of macOS? What’s the output for these commands? touch ~/Zotero || echo "touch…
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Also, while it shouldn't cause this message, do you have free disk space?
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Cannot write to /Users/pablo/Zotero/ Have you tried restarting your computer? Are you running any third-party security software on this computer?
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If -ZoteroDebug works, you can just submit the output and provide the Debug ID here. If not, you use -ZoteroDebugText to get the raw output and email it. Also, this: ls -le@d ~
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Can you run these commands in Terminal and let us know the output? ls -lOd ~/Zotero ~/Zotero/zotero.sqlite* xattr -l ~/Zotero ~/Zotero/zotero.sqlite* Also, can you either provide a Debug ID for Zotero startup using the -ZoteroDebug command-line f…
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Yes, we'll fix — thanks.
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I think we removed that to avoid accidental moves. You can still drag to the library root, which is more explicit.
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You have to fix the permissions on the /Users/:username:/Zotero folder so that it and all files/folders within it are writable by your current macOS user account. You can do that from File → Get Info in Finder.
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need. But you should restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disabl…
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If you were out of storage and stopped using the computer you were using, then yes, you wouldn't have access to those files, since they were never on our servers to begin with.
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It sounds like you're clicking the link to zotero.org, not the Add to Chrome link.
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Most likely you're syncing with a different account. Check the Sync pane of your Zotero settings to see the account you're actually using and then email storage@zotero.org, and we can transfer the subscription.
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See Files Not Syncing. Now that you upgraded storage, you need to sync the computer where the files were added — i.e., where they actually exist.
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@roohiyusufi: This was fixed two weeks ago in 7.0.21, and I provide a workaround for older versions above. If you're still having trouble, please start a new thread and say more. See Reporting Problems for the two things we always need in order to …
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We can't help with plugin issues, but this would be fixed by re-selecting a Quick Copy style in the Export pane of the Zotero settings. It would also be fixed by upgrading to Zotero 7.0.21 or later.
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You should reinstall Zotero from the download page. Your data won't be affected. If it's still happening after that, let us know.
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started dragging 5 or so files (wouldn't work for more) Not sure what you mean by this. It shouldn't be a problem dragging many files into Zotero at once.
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We'd want to see a Debug ID for this happening. This isn't something anyone else has reported.