dstillman
About
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- dstillman
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Comments
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See Files Not Syncing.
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You'd have to provide screenshots that show what you're referring to. But you can see what the app is supposed to look like on the homepage.
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https://www.zotero.org/support/kb/connector_zotero_unavailable
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That's a generic error trying to access the database. If D: is a network share or an external drive, the best we can suggest is moving the data directory to the main disk if that's an option. Network shares and external drives should generally work,…
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how to do the calls more securely we can't ignore cybersecurity vulnerabilities like this. Also, I want to be very clear here: there is absolutely nothing insecure about what Zotero is doing. This is not a “vulnerability”. We are making a fixed set …
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@zanderpegues: I'd like to further clarify, word doesn't seem to be calling curl directly; word is calling /bin/sh, which then should launch the curl command. We're not even getting to the point where the curl command is being used We use the do she…
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https://www.zotero.org/support/kb/collections_containing_an_item If you're running Zotero 6, upgrade to Zotero 7 for the item-pane section mentioned there. Items can belong to any number of collections, so showing them in a column doesn't really m…
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@TuProfeRau: It's not really clear what you're having asking here. See Reporting Problems for the two things we'd need to help you. (And yes, please avoid all-caps.)
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The right sidebar doesn't currently exist in the web library, sorry.
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Make sure this still happens with all plugins disabled. If so, can you provide a Debug ID for Zotero startup through reproducing this, using the "Restart with Logging Enabled…" option?
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@maya.declich: Also, please check your database integrity from the Advanced → Files and Folders pane of the Zotero settings. Does it pass?
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That's not a Debug ID from Zotero startup. See again what I asked for.
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(@emilianoeheyns: Can you remove that repo?)
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@dsleonard: The Libraries and Collections section works in the Duplicate Items view. You just have to actually select a single item, by deselecting items with the standard OS modifier keys or using up/down-arrow to select a single item. Also, thoug…
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"the problem remains" isn't enough information for us to help you. The linked page explains exactly how to check whether your citations are still active. You'd have to respond to that — saying what you did and what happened — for us to say more.
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Can you say the exact error messages you're getting? Uninstalling never affects data. If it's giving you the option of deleting the old installation directory, you should do that.
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Syncing doesn't overwrite anything — it just syncs changes you've made in both directions. If you're seeing different data on different computers, you're likely syncing with a different account. You can see the data you have in the online library, a…
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There are actually two different servers involved here (the other one being for LibreOffice integration), and both are failing to bind. I'm afraid you'll need to debug this on your end — this would have to be something on your system interfering wit…
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Are you running any sort of non-standard security software on your computer? This suggests that something on your computer is preventing Zotero from (to use the technical terms) binding its HTTP server to port 23119. That would almost always just me…
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That likely just means you've used the new annotation types in Zotero 7 (underline and text annotations) that aren't yet supported in the Android app.
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@matthiasweisheit, @annosoo: What browser and browser version? Can you provide a Report ID from the Zotero Connector and a screenshot that shows the problem?
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As in you right-clicked on the thumbnails and chose Delete, and then clicked through the confirmation prompt ("Are you sure you want to delete [x] pages from the PDF file?")? If you have the original file, swapping that in in the appropriate 'stora…
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You don't need to copy and paste from the documentation — we purposely link to the original version, which always stays up to date. But you're saying it's working for you now?
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We're working on a way to extract/edit the metadata for existing Zotero citations created by others, but for now you'd have to use Reference Extractor, import the items into your library, and replace each citation, being sure to select from the My L…
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We'll fix this. (Zotero is based on Firefox, and current versions of Firefox include a document icon.)
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Can you provide a Debug ID for reproducing this?
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https://www.zotero.org/support/kb/corrupted_database
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Sorry for the delay. Can you provide a Debug ID for Zotero startup through reproducing this, using the "Restart with Logging Enabled…" option?
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See Zotero Toolbar Doesn't Appear and the platform-specific steps linked from there, and if you're still having trouble, let us know exactly what you tried, in your own words, and what happened at each step.
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It's a 401 from your WebDAV server. That's all we can tell you.
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