dstillman
About
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- dstillman
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Comments
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You can disable saving of PDFs and/or snapshots from the settings if you don't want them. If you want to delete all snapshots, you can search for "snapshot" in the search bar in All Fields & Tags mode, do a Select All in the items list, and the…
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Yes, it's supposed to show in full-screen mode too. We'll fix — thanks.
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https://www.zotero.org/support/kb/webdav_and_https
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@lgasoi_ottawa: Yes, we do plan to bring the notes sidebar, adding annotation to notes, etc., to the mobile apps.
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We actually spent months developing a dramatically faster version of Google Docs integration using a different Google framework, but unfortunately there's a critical bug in that framework that causes documents to break, so we haven't been able to re…
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@gscholer_book, @fbouchet, @QingMing: You may need to add another file — from another computer or the web library, or possibly this computer — to convince it to re-download remote files. (Resetting file sync history in theory should be sufficient, b…
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Uninstall Zotero and reinstall it from the download page. Your data won't be affected.
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The troubleshooting steps end with a request for specific information, including a Report ID, without which we can't help you. They also explain how to identify the part of the document that's causing the problem, unless the problem occurs in a new,…
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We can't help you without the Report ID the troubleshooting page asks for. And you'll want to test in a completely empty document. Don't type anything else or paste anything from your existing document.
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https://forums.zotero.org/discussion/comment/474086/#Comment_474086
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@spagel: There's nothing we can do on this. You'll need to ask your IT department to contact Cisco.
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Update: https://forums.zotero.org/discussion/comment/474050/#Comment_474050 @julewt: Would it perhaps be an intuitive solution for the library tab to automatically collapse the item pane when the window is shrunk beyond the usable minimum and to ex…
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In the latest beta version, Zotero will automatically shrink the left and right library panes as you narrow the window and, ultimately, switch automatically into Stacked layout mode, where the item pane appears below the items list. This allows the …
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need. Whatever it is, make sure you can reproduce it in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), …
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There's a back button on the page scrubber after you follow an intra-PDF link. (I'm not sure what the screenshot is meant to show. That's the page with the citation, not the page after you click.)
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Could you say more about what's hard to distinguish? Collections the item isn't in are grayed out. That's really the main thing. Other collections are in normal type. The collection you're currently viewing — which by definition the item is in — …
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On my old device, all the files were taking up space on my storage (I pay for 6GB), but they wouldn't port over. The new computer was saying it couldn't find the path—which I assumed was because of it being a new machine. I mean, you're at your sto…
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See Zotero Toolbar Doesn't Appear and the platform-specific steps linked from there, and if you're still having trouble, let us know exactly what you tried, in your own words, and what happened at each step.
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[JavaScript Error: "HTTP request to https://export.arxiv.org/oai2?verb=GetRecord&metadataPrefix=oai_dc&identifier=oai:arXiv.org:2409.06786 has timed out after 15000ms"] You're just getting a timeout from arXiv servers. You can try disabling …
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That's from Zotero, not the Zotero Connector.
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No, that's never been configurable and isn't going to be. Any standard WebDAV implementation should allow an arbitrary folder to be created.
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https://forums.zotero.org/discussion/comment/472703/#Comment_472703 As far as we know this is fixed, but it's possible your institution isn't immediately applying updates from Cisco. You'd have to ask them.
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@kajoel: We always an example URL, and here we'd also want a Debug ID from the Zotero Connector for reloading the page and trying to save.
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@Simone80: https://www.zotero.org/support/kb/storage_quota_and_local_storage
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See Step 12 and the paragraph after it for what we need.
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For problems with a plugin, you'll need to contact the plugin developer. Not all plugins have been updated for Zotero 7.
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Unfortunately, the issue persists across all my documents Do you mean that you get an error trying to insert a citation into a new, empty document?
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You haven't followed the troubleshooting steps in full. They end with a request for specific information, without which we can't help you, and they also explain how to identify the part of the document that's causing the problem.
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You have to actually describe the issue you're reporting.
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You have to paste 4GXM97C4 without the quotes, to be clear, and you have to search within the library root. (If the item was in the trash, you would also have needed to search there.) If you can reproduce this, you should report the problem to the …
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