dstillman
About
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- dstillman
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Comments
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Likely this, but with a "ö" instead of a period: https://forums.zotero.org/discussion/108764/google-doc-is-cycling This would happen if you edited a citation by accident to include only a "ö" (or some other operation did that), and on Google Docs …
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If it still happens, we'd want to see a Report ID after reproducing the problem.
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What exactly is happening? In any case, you should uninstall Zotero and reinstall from the download page. Your data won't be affected. If it still won't open, is this is an institutional machine? Are you running any non-standard security software?
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Like almost every other piece of software in existence, Zotero has separate release channels, and the beta channel doesn't automatically update to the production channel. You installed the beta version, and you will remain on the beta version unless…
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Can you provide a Debug ID for reproducing this?
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We have nothing to do with the Flatpak. You'd have to ask the package maintainers or use our official tarball.
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You're a member of two open public group libraries, which don't allow file sharing. If that's what you're referring to, that's why.
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Use the Zotero Connector: https://www.zotero.org/support/adding_items_to_zotero#via_your_web_browser I assume you're referring to manual adding, so see the note here: https://www.zotero.org/support/adding_items_to_zotero#manually_adding_items
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Zotero has had this behavior for many years, and we've never heard of anything like that, so I think either you'd have to be doing something wrong (e.g., trying in a collection instead of the library root) or something on your system would have to b…
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The default .desktop file should work on 24.04, and does for us, but if it's not working for you for some reason, you can just change Exec to the absolute path to zotero in your installation folder. But if you're on a Debian-based system, you can a…
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For Google Scholar, problems saving are almost always just due to site access limits.
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You'll need to move your data directory out of cloud storage. https://www.zotero.org/support/kb/data_directory_in_cloud_storage_folder
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From Stored Files and Linked Files: Given the advanced nature of linked-file workflows, and the differences on individual systems, we're not able to help troubleshoot problems with specific setups. You're using linked files, so you'll need to debu…
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It's "Settings" now.
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We've had to block your IP address :-( - Crossref You're being blocked by Crossref. How many lookups did you try to make?
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You'll need to update to a current version of Zotero. You're using an outdated version from over two years ago.
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You can try uninstalling Zotero first and then reinstalling. Beyond that, this would have to be caused by non-standard security software, an outdated Windows version, or some other odd problem in your system. We only ever really hear about this for …
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Reinstall Zotero from the download page. Your data won’t be affected.
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Double-click on a tab (or right-click → Pin Section) to pin it as you move between items.
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Can we see a Debug ID for a sync that shows this?
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You're not the first to ask about this, but annotations by others can't currently be changed.
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See Zotero Toolbar Doesn't Appear and the platform-specific steps linked from there, and if you're still having trouble, let us know exactly what you tried, in your own words, and what happened at each step.
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We don't support self-signed certificates in the iOS app, sorry.
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It definitely works. To be clear, Cmd-Delete will skip the confirmation prompt for moving to the trash in the library root. In a collection, Cmd changes the action of Delete from "Remove Item from Collection" to "Move Item to Trash", but the latter…
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(Also, though, attachment titles for PDFs aren’t always just “PDF” and won’t be going forward, so you’d be overwriting actual data here and creating inconsistencies with future titles. You can do that if you want to, but the code in the documentatio…
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That's not an example URL, nor is it what we ask for on the linked troubleshooting page.
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No, 'contentType' isn't an item field. You can't just make things up and ask why it's not working — you'd have to look at existing Zotero code and see exactly how this all works, or explain exactly what you're trying to do and see if a community mem…
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@Lisa_Maureen1: Please don't create new threads for the same issue. Multiple people are in the middle of trying to help you — opening a new thread is disrespectful and just makes it harder for us to help you. I've merged your posts back into this th…
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I'm not sure what you mean by that. Are you referring to the underlying object key for a Zotero collection? How do you even know what the key was? There's no collection with that key in your online library, nor did one ever exist, though you appear…
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We always need an example URL for problems with saving. If you're having trouble saving across many sites, see Troubleshooting Problems Saving to Zotero.
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