Upgrade Storagedstillman
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- dstillman
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Comments
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The original report sounds like a result of using an unofficial sandboxed Snap package. That's not something we can help with. @alx211, if you also installed Zotero via a third-party package, you should install the official tarball or zotero-deb. h…
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Email storage@zotero.org at we can transfer the storage subscription. (It's not that it "automatically" applied to the new account. It would just apply to whichever account you were logged into on the website at the time.)
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S3 returned 0 for 1/3IS4MNKE -- retrying download Something on your computer or network is blocking downloads from the Amazon cloud.
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Are you talking about items or attached files? For the former, see Changes Not Syncing. For the latter, see Files Not Syncing.
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Also, I was under the impression that citation key is a field in Zotero that is usable for file renaming As I say, Citation Key is a valid field for two new item types. It's not valid on anything else by default. I don't know if BBT does something t…
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If you have a new zotero.sqlite file, syncing won't delete your online library.
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Yes, to be clear, we provided documentation on how to serve updates to Zotero 6 plugins in a way that should allow them to be updated to Zotero 7 versions without reinstallation. As far as we know, that works, but not every plugin developer did it. …
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Can you explain the exact problem you're experiencing? A screenshot may help.
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How did you delete the data? By deleting it from within Zotero or by deleting the Zotero data directory? If you just deleted the data directory, you can just set up syncing again and it will download your online library. If you deleted data within…
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You're using linked files, and the file you're trying to open doesn't exist on your computer, so Zotero can't open it. You don't say what cloud storage service this is, but I think this is OneDrive? When you open a file from File Explorer, Windows …
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[JavaScript Error: "HTTP POST https://api.zotero.org/users/1285947/items/TUNHJZ3G/file failed with status code 400: Files above 4 GB are not currently supported"] You're trying to upload an extremely large file, which isn't currently supported. Pa…
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You don't say what E: is. Any solution would depend on that. But this isn't something we can help with — it just means Zotero can't access the files in that location for some reason.
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What kind of document? And what’s the exact message?
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See Zotero Toolbar Doesn't Appear and the platform-specific steps linked from there, and if you're still having trouble, let us know exactly what you tried, in your own words, and what happened at each step.
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.
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Customize the citation and use Omit Author. See "Narrative Citations with Omit Author” there.
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It's not totally clear what you mean here, but see Changes Not Syncing or See Files Not Syncing, depending on whether you're referring to library data or attached files.
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See Zotero Toolbar Doesn't Appear and the platform-specific steps linked from there, and if you're still having trouble, let us know exactly what you tried, in your own words, and what happened at each step.
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@adamsmith has a better sense of the kind of data that can be in the library-catalog fields that end up in notes, so I'll let him comment on that. I know it came up in this thread and probably others.
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Can you reproduce this in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins? You should also check your database integrity from the Advanced → Files and Folders pane of the Zotero settings. If…
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We can't speak for plugins, but Zotero itself should always keep an existing extension. It won't add an extension to a file that doesn't have it, though, so you'd have to fix those manually if they no longer have extensions. You can do that from the…
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You're being rate-limited by your WebDAV provider.
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Again, you can just paste the string into the search bar in All Fields & Tags mode. You don't need to use Advanced Search, and I'm not sure why you'd want to. These are random, internal strings that aren't meant to be exposed. We provide a way …
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[JavaScript Error: "translators is undefined" {file: "chrome://zotero/content/fileInterface.js" line: 565}] [JavaScript Error: "Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIZipReader.extract]" {file: "chrome://zotero/con…
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We'll add a way to do this.
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(You can open Help → Debug Output Logging → View Output before triggering this to see that there's activity while you're waiting.)
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Right, so you're likely just not waiting long enough. Mac Word integration is unfortunately currently very slow, so in a document of that size, it could easily take a while to update the document. There's nothing new in 7.0.7 here — this has been th…
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What OS and word processor is this? How large is the document, and how long are you waiting? In a large file, make sure you have "Automatically update citations" disabled in the plugin's Document Preferences.
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[JavaScript Error: "Creator 925 not found" {file: "chrome://zotero/content/xpcom/data/creators.js" line: 73}] [JavaScript Error: "this.itemTreeView is null" {file: "chrome://zotero/content/collectionTree.js" line: 732}] Check your database integrity…
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Only if you have direct or VPN-based access to the PDF via your institution. If you use a web-based proxy, only open-access PDFs will be automatically retrieved. You can continue to save items with gated PDFs from the browser using the Zotero Connec…